Benefits:
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development
Vision insurance
Quick Auto Tags is a licensed DMV registration services office located in Jurupa Valley. Our company offers convenience & time savings - we aim for the 5 star review all the time. We are seeking an experienced , detail-oriented Title Clerk/ Customer Service Representative to join our growing team.The ideal candidate for this position requires a strong customer service backround, strong research skills and experience with the vehicle titling and registration process in accordance with DMV rules and regulations.
We are looking for someone who takes their job seriously, and who is looking for a place that will appreciate their hard work.
*We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religious beliefs, sex, sexual orientation, age, nationality, disability, protected veteran status, gender identity or any other factors protected by applicable federal, state or local laws.
Shift: Mon - Fri, Rotating Saturdays
Full Time: 40 Hours per week
Qualifications:
High School diploma or equivalent
Valid driver's license
Minimum two year experience in DMV transaction/paperwork processing
Knowledge of current DMV laws and regulations
Commercial registration experience a plus
Must possess good problem-solving and organizational skills
Basic office skills and computer software skills required
Interpersonal skills and effective communication a must
Excellent customer service and problem-solving skills
Data entry skills
Telephone skills
Spanish bilingual a plus
Team player
Our team processes a variety of transactions. These transaction types include the following:
Registration renewals
Title transfers
Commercial Vehicle Titling and Registration
Replacement Titles
Replacement inventory (new stickers, new plates, new registration cards)
Issue permits
Perform VIN Verifications
Help with complicated transactions, such as title reconstructions, diligent efforts and lien sale re- egistrations.
Process documents for vehicle titling and registration, and ensure all transactions are fully accurate and compliant.
Our clientele varies, but usually consists of :
Walk-in Individuals
Car dealerships
Commercial fleets
We offer the following benefits:
Health, vision and dental coverage for employee
Two weeks of paid vacation per year
Wage is directly tied to candidate's knowledge, skills and abilities.
Candidate will be responsible for the following:
Disclaimer: This posting is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties or responsibilities.
Process transfers & renewals for general public
Process transfers for auto dealerships
Process transfers & renewals for fleet/commercial clients
Answering phone calls, emails and texts from prospective & existing clients
Making appointments for our VIN verification customers
Performing VIN verifications
Work as a team with our other team members to complete pending tasks
Ensuring costumer's documentation is accurate, complete and compliant
What to expect from us:
A positive work environment
Additional and continuous training in order to help your professional growth
There will be a 90 day probation period upon hire
Qualification for benefits after your 90 day probation period
You will be monitored & tested on your work regularly to ensure compliance
Prior to your hire, you will be tested on your level of your knowledge & experience - wage will be determined based on results from such competencies. There is a two step interview process for candidates that are considered for hire.