Job Description

JOB TITLE: Customer Support/Account Rep (Level 2) LOCATION: 4343 Easton Commons Columbus, OH 43219 Onsite POSITION DESCRIPTION

• Client Support Service Professionals handle incoming phone calls regarding various service inquiries on *** accounts.
• Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
• Functional support areas include *** Cash Management products and services, *** Online (client website) and Mobile app, and general account or financial related inquiries.
• Successful applicants will be highly professional, career driven, and committed to World-Class Service.
  • Ability to contribute in a fast paced, team-oriented environment.
  • Aptitude to multi-task and adjust quickly to change in a busy financial service center

PREFERENCE FOR 1 OF THE FOLLOWING CRITERIA:

• College Degree
• Previous contact center experience

Company Description

Tailored Management is a national premium recruiting firm; dedicated to developing strong relationships with both clients and career seekers. Our President says, “The people business is personal.” This simple but profound phrase shapes the thinking that has made Tailored Management into a major national force in the recruiting industry. We believe to our core in finding the perfectly tailored candidate for each role we fill - each and every time.