Account Manager (San Diego, Orange County, California)
Job Description
Are you the COMPONENT we need?!? Open-minded, team player, passionate and hard-working?
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TOP TEN Great Things about Taiyo Yuden (U.S.A.) Inc.
Innovative / Best in Class Product Line
Management Philosophy: Our management philosophy focuses on "employee well-being," "betterment of local communities" and "responsibility to provide returns to shareholders."
Large company transactions with a small company feel
Emphasis on employee growth and promoting from within
Fast paced, constantly changing, never boring work environment
Diverse work force and office culture
Open door policy with managers and opportunities to be HEARD
Top down commitment to wellness and employee health
Great employee benefit package including health, dental, vision, life, flexible spending, 401k with match, bonus plan and MORE…
THE PEOPLE!!
ACCOUNT MANAGER (SAN DIEGO, ORANGE COUNTY)
JUNE 22, 2021
ABOUT TAIYO YUDEN:
Taiyo Yuden (U.S.A.) Inc., or (UTY), produces surface-mount and leaded passive electronic components as well as functional modules that incorporate active components. Product lines include capacitors, inductors, ferrite beads, EMI filters, ferrite cores, resonators and LC filters, functional modules, Energy Devices(Super Capacitors), and SAW/FBAR filters and modules. UTY is a wholly owned subsidiary of a Taiyo Yuden Co., Ltd.. We manage all sales, distribution and related operations for North and South America. The US operations headquarters is located in Solana Beach, California. UTY has sales offices throughout the US and Canada. We operate warehouses in Torrance, California and McAllen, Texas.
GENERAL SUMMARY:
This person is responsible for managing, coordinating, and implementing the sales activities for key strategic accounts by making a sales strategy and action plan. The strategy should be based on TAM/SAM analysis and positioning. He/she will manage all account activity for the accounts as assigned in each particular region. These activities include support of direct sales, management of sales representatives, management of sales through distribution accounts, design-in support, reference design efforts and all other activities associated with business development for existing and new customers. The primary objective will be to increase both sales and profitability for the Company, while ensuring the highest level of customer satisfaction. This person is the primary customer contact responsible for developing new business, maintaining existing market share, answering customer inquiries and resolving customer issues in a timely manner. These responsibilities include managing customer visits and communications; while assuring Taiyo Yuden is meeting all of the necessary objectives and defined action themes in support of the assigned accounts. Contact with the customer’s purchasing and sourcing groups is also an integral part of the position. These responsibilities include management of global contracts, pricing and inventory management. He/she needs to summarize customer information, TAM/SAM analysis, User Carte, Customer Maps; etc. and proactively create an action plan. This person also needs to take the lead at Taiyo Yuden (U.S.A.) and worldwide for the customer group(s) that they are assigned.
ESSENTIAL JOB FUNCTIONS
Develops and refines market position through effective communication with both external and internal customers. Develops and implements sales strategies based on market conditions and requirements. Pursues new opportunities both within existing and new business opportunities. Provides networking opportunities to ensure Taiyo Yuden (U.S.A.) meets or exceeds customer expectations while achieving Company goals and objectives.
Provides sales service for the Taiyo Yuden (U.S.A.)’s product lines by creating and presenting product technical information to current and potential customers, coordinating customer project needs, product delivery information, specification and engineering issues to achieve design wins to increase opportunities and maintain excellent customer relationships. Develops innovative resolutions to problems that meet the expectations of the customer and are both compatible with the goals and objectives of the Company.
Provides the management team with sales data, identifies current and future opportunities, and provides overall data relative to TY competitiveness in the market and related market constraints.
Collaborates with design engineers, technical service, and manufacturing activities as well as distributors and independent manufacturers’ sales representatives to ensure timely response to assigned customer program needs. Written and verbal communication with individuals in these functions is the primary means to fulfill this responsibility. Provides thorough follow-up to issues, action items and discussion points.
5. Provides monthly reports on sales expansion opportunities. Inputs Sales Expansion Themes in the company web site and update the progress at least monthly basis. Provides monthly reference activities updates. Prepares sales forecasts and customer correspondence information as required. Issues quotes to direct customers and distributors regarding pricing, quantity and product availability (based on manufacturing plans for Taiyo Yuden (U.S.A.)’s direct territories / customers and overseas subsidiaries. Note: All managers must be knowledgeable of quoting requirements and assure proper care is taking when issuing quotes to our direct customers and customers purchasing from Taiyo Yuden (U.S.A.)’s distributors. This will require full understanding of Taiyo Yuden (U.S.A.)’s pricing policies and procedures.
6. Reports to management on all customer activities and related visits/communications to assure Taiyo Yuden (U.S.A.)’steam is fully aware of the customer’s most current needs and requirements.
Develops and maintains relationships among TY Global Counterparts to increase the TY business for Taiyo Yuden (U.S.A.)’s direct sales and TY Group worldwide sales. This is accomplished with email, phone and virtual meeting conversations with TY Group members around the world. Responsible to complete visit reports to properly report customer activities within 48 hours after his/her visit.
Provides product and sales training to employees / customers / distributors / manufacturers’ sales representatives and participates in sales/product presentations to promote TY products.
Responsible for the achievement of sales targets and related financial goals as well as the goals and objectives set forth in the “Commitment” Sheets.
Supports Taiyo Yuden (U.S.A.)’s initiatives in design-in and reference design through new product introductions and related marketing initiatives.
Performs other related duties and projects as assigned by management.
KNOWLEDGE, SKILLS AND ABILITIES:
EDUCATION AND EXPERIENCE: