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Assistant Shop Manager

Take 5 Oil Change

Assistant Shop Manager

Comstock Park, MI +1 location
Full Time
Paid
  • Responsibilities

    Take 5 Oil Change is your neighborhood go-to oil change spot. We've been doing this for over 35 years now and we pride ourselves in our friendly technicians, our oil change expertise, and our efficient process that gets you on your way safely and swiftly. All while letting you stay in the comfort of your car or truck while we change your oil.

    We're always looking for friendly and energetic team members to join our family. Technicians, managers, and more positions are available across the country. With our Pit Tech to President growth path, Take 5 is where you can invest in yourself while we invest in you. In fact, over 90% of our field leaders are internal promotions!

    Perks & Benefits:

    Health, Vision, and Dental insurance after 30 days

    Commission program in addition to hourly rate

    Flexible Scheduling

    Opportunities for advancement

    Bonus program based on shop profitability

    Specific responsibilities include:

    Under direction of the Site Manager, provides training and oversight to site employees and provides general operational guidance; serves as role model to team members

    Assists with recruitment, interviewing, onboarding, and training of new crew members.

    Provides exceptional customer service to those entering and leaving the site for a great customer experience

    Ensures policies, practices and procedures are understood and followed by team members and customers

    Performs opening and closing procedures

    Conducts quarterly employee evaluations

    Assist the customer in selecting oil type and other services

    Process payment for services performed

    Maintain shop, office, and bathroom cleanliness

    Maintain inventory through counting inventory and ordering product

    Performs Technician duties as needed to ensure quality and timely customer service

    Drain motor oil, change oil filters, and perform other auto services as necessary

    Communicates information that requires some explanation or interpretation

    Skills/Qualifications/Physical Requirements:

    Must have a valid driver’s license

    Able to bend or stand at least 80% of the time; must be able to maneuver in and out of a shallow 3' deep pit used to position self safely under cars

    Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling, and turning

    Capable of working any day of the week including Sundays and work in hot/cold weather conditions

    Basic computer skills: ability to use a keyboard and a mouse to correctly collect and enter information into a point of sale system

    Exceptional customer service skills

    Where applicable: ability to obtain a state-issued inspector’s license is preferred

    Attention to detail

    Ability to communicate clearly and effectively with customers and team members

    Comfortable working in fast-paced environment while managing multiple tasks to accomplish goals

    Ability to work in all weather conditions

    Must be able to lift up to fifty (50) pounds

  • Locations
    Comstock Park, MI • Grand Rapids, MI