Job Description

ABOUT US: TalentPop is a Customer Experience Agency that provides fast-growing e-commerce brands with the solution for their Customer service needs. ECommerce is the fastest-growing segment of the retail market. Talentpop specifically and exclusively works with e-commerce brands to help recruit, train, and onboard top-tier customer service agents, to provide their customers with excellent customer experiences.

YOUR MISSION: Educate our inbound leads on why TalentPop is the best in class customer service solution for e-commerce businesses. You'll Provide an Overview of TalentPop’s Services to companies who are in need of a Customer Service Solution. YOUR PROFILE:

• You want to join a startup in its most exciting moment: Early Growth

• Experience In the E-commerce space is a PLUS

• You want to step up to the challenge of hustling to scale our sales process

• Strong ability to close.

• Selling is something you like doing, and you want to get better at it.

• You're not afraid of hearing no from a customer.

• Ability to understand complex ideas and automate processes

• Strong ability to move fast and get things done

• Passion for learning! You know that you don't know much, and you want to improve every day

• SALES AT TALENTPOP:

• 90% inbound sales

• Close rate: 35%

• Sales cycle: 1-14 days to close

• Growth: 15% + Month Over Month Growth

• Profile Buyer: Owner/ Customer support manager/ Head of Customer Experience / Ecommerce director

DAY TO DAY DUTIES

• Schedule appointments via Zoom with inbound qualifiedleads who are looking to learn more about TalentPop.
• Conduct Sales Demonstrations sharing more information about what we do at TalentPop.
• Constantly optimize the sales pipeline, by leveraging data at each step of the process
• Follow up with previous demos to see if they’re ready to get started.
• Connect with “High Intent” prospects that are actively looking for a customer service solution.

NICE TO HAVE

• Track record of meeting and exceeding quota
• Proven ability to prospect and develop pipeline
• Experience with selling SaaS or e-commerce clients

WHY JOIN US?

• Join a high growth Customer Experience startup at a crucial time
• Help build and scale our sales machine
• Work directly with one of our founders who will transition you and train you on our sales/follow-up best practices.

BENEFITS

• Health Insurance benefits package- (Includes dental)
• Work in a cool office in the heart Of Costa Mesa
• Base Pay + heavily incentivized commission structure
• Work with a talented team you'll learn a lot from
• An extremely enthusiastic team that appreciates collaboration
• Work From Home Opportunities

Help build and scale our sales machine and become the 1st sales full-time hire in our Costa Mesa office.

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Company Description

TalentPop is a Customer Experience Agency that provides fast-growing e-commerce brands with the solution for their Customer service needs. ECommerce is the fastest-growing segment of the retail market. Talentpop specifically and exclusively works with e-commerce brands to help recruit, train, and onboard top-tier customer service agents, to provide their customers with excellent customer experiences.