At TalentCount we take pride in hiring the most authenticated, high-EQ leadership professionals to influence company culture, objectives, and growth. We are currently seeking an innovative and versatile Operations Manager to help launch and execute a new brand for a well-recognized and flourishing company in the restaurant industry! This is a direct hire opportunity.

Core Duties

• Spearhead the design and implementation of new brand concept for franchises across the US, with the backing of the established parent company.
• Develop and execute strategy and operational initiatives to support current and future business growth in accordance with the brand.
• Analyze all aspects of restaurant operations including sales and performance metrics as well as brand standards.
• Collaborate with executive team to create and monitor operational and financial goals.
• Analyze operations evaluations to create, manager and improve restaurant procedures.
• Be fully versed in P&L analyzation and have strong business acumen.
• Recruit, train and manage store teams to ensure operational success.
• Keeps updated information regarding the stores, vendors, procedures and internal communications between stores and corporate.
• Assists with marketing ideas and concepts to consider for store demographics.
• Works alongside the Compliance Manager to manage, create, and improve procedures and remediate issues uncovered during compliance audits.
• Provides feedback to the Training Department to improve or develop training processes, procedures, and tools.
• Works closely with corporate managers in Human Resources to provide materials related to write-ups, conversations, and performance meetings with Associates.
• Commits to providing and executing excellent customer service.

Requirements

• 5+ years of management & restaurant/brand operations experience
• New brand launch experience is a big plus
• Diverse functional knowledge of restaurant concepts, procedures, and practices
• Bachelor's Degree preferred
• ServSafe certificate preferred
• QRS and retail management experience is preferred
• Strong business acumen with P&L and forecasting skills
• Outstanding interpersonal skills, entrepreneurial spirit and emotional intelligence
• Must be highly organized, professional, and an effective communicator across various departments and leadership levels
• Strong proficiency in Microsoft Office 365: Teams, Planner, Word, Excel, PowerPoint, and Outlook
• Must be able to travel 10-50%; Monday through Sunday