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Area Operations Manager

TalentCount

Area Operations Manager

Irvine, CA
Full Time
Paid
  • Responsibilities

    <p>At <em>TalentCount</em> we take pride in hiring the most authenticated, high-EQ leadership professionals to influence company culture, objectives, and growth. We are currently seeking a dynamic and versatile <strong>Area Operations Manager</strong> to oversee QSR stores and help improve the overall business model. This leader will be a true go-getter, a master at leading teams and empowering the field reps to work towards company goals and objectives. This is a direct hire opportunity.<br /></p><p><strong>Core Duties</strong></p><ul><li>Spearheads the continuous improvement and development of stores and retail operations.</li><li>Supports and leads Store Managers and provides training and development to new stores.</li><li>Provides coaching to Store Managers to improve performance, resources and waste reduction. </li><li>Monitors POS transactions to keep cancellations to a low level. </li><li>Keeps updated information regarding the stores, vendors, procedures and internal communications between stores and corporate.</li><li>Holds weekly meetings to stay abreast of store goals and performance.</li><li>Provide Store Managers with strategy plans for talent acquisition and recruitment.<br /></li><li>Prepares weekly store's performance report for corporate management teams.</li><li>Assists with marketing ideas and concepts to consider for store demographics. </li><li>Follows up with Store Managers to answer any questions or provide clarification regarding internal processes.</li><li>Supports the Training Department and the Store Opening Managers with pre-opening requirements and provides Associates for training when opening a new store.</li><li>Works alongside the Compliance Manager to manage, create, and improve procedures during compliance audits.</li><li>Provides feedback to the Training Department to improve or develop training processes, procedures, and tools.</li><li>Works closely with corporate managers in Human Resources to provide materials related to write-ups, conversations, and performance meetings with Associates.</li><li>Provides feedback to corporate leaders to improve or training processes and/or procedures. </li><li>Proficient in understanding, analyzing, and improving company-wide and retail P&L statements.</li><li>Commits to providing and executing excellent customer service.<br /></li></ul><p><strong>Requirements</strong></p><ul><li>5+ years of management / operations experience</li><li>Bachelor's Degree preferred </li><li>ServSafe certificate preferred</li><li>QRS and retail management experience is preferred</li><li>Operational knowledge of human resources preferred</li><li>Diverse functional knowledge of restaurant concepts, procedures, and practices</li><li>Strong proficiency in MS Office</li><li>Must be highly organized, professional, and an effective communicator</li><li>Strong business acumen with P&L and forecasting skills</li></ul>