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CUSTOMER SERVICE COORDINATOR

TalentOptions

CUSTOMER SERVICE COORDINATOR

Sacramento, CA
Full Time
Paid
  • Responsibilities

    Job Description

    JOB DESCRIPTION •    Maintain the data base for incoming customer service requests. •    Communicate with client representatives and other departments including processing of information from multiple sources and following through from purchasing to installation to billing. •    Process incoming customer service requests from builders and homeowners. •    Maintain master summary Excel spreadsheet, updating daily. •    Create job file in software programs and associated work orders and purchase orders. •    Schedule installation.   QUALIFICATIONS •    Excellent communication and interpersonal skills to facilitate interaction with all levels of customers and employees.  •    Advanced knowledge of computers and business and/or industry software applications, primarily Microsoft Office Products to include Outlook and Excel. •    Results and people-oriented with the ability to balance multiple business considerations. •    Strong organization skills with a disciplined approach to work. •    Excellent attention to detail and thorough.