Job Description

Customer Service - Logistics OVERVIEW Are you looking for a new career opportunity with an exciting company! Then we've got the right team for you! In this role, you're responsible for the duties listed below. Immediate opening for a Customer Service - Logistics in Compton, CA who possesses: Customer Service in Logistics - 1 yrs.+ Understand terminology of logistics Computer literate - Data Entry Bilingual Spanish a + but not required Email resumes to torinfo@Talentzok.com or call 424-488-7106 FULL DESCRIPTION: As a customer service representative, you are to support customers by providing helpful information, answering questions, and responding to all concerns they may have. You represent the accounts you are assigned for the company. You are to provide the best service possible. As a CSR, you are responsible for communicating in all aspects with the customer and making sure they are satisfied with our business and vice versa. Duties: · Receive and process outbound orders by EDI system, phone fax, or email in our in-house WMS system 3PL Central. · Prepare routing information, schedule appointments with carriers and shipping documents that would include labeling information. · Create bills of lading and review shipping instructions, forward or provide all paperwork to the warehouse shipping clerk · Speak with customers by phone/ email regarding returns, shipments, deliveries, and inventory status. · Notify the customer of shipping dates, anticipated delays, or any additional information that may be required by the customer. · Prepare any follow up requests for shipments or deliveries to ensure delivery can be made by the specified dates required. · Make changes to or cancel orders/backorders ONLY if customer approves or requests to do so. · Process inbound returns as requested and forward shipping and receiving information via e-mail. · Send daily, weekly, or monthly reports to customer as requested. · Update the customers with any issues in a timely manner so we can come up with a solution · Provide the warehouse with all requirements specified for the accounts you are handling For immediate and confidential consideration, please email your resume to torinfo@Talentzok.com or call 424.488.7106. More information can be found at www.Talentzok.com