We’re seeking a positive, personable customer service representative for a rewarding career! You’ll connect with new people, tackle tough problems, and raise the bar on an excellent customer experience. We welcome applicants who are interested in upward mobility, and a positive work environment, and can’t wait to get started! Responsibilities: • Keep customer satisfaction levels high by providing accurate information, resolving issues, and mitigating complaints • Interact with the sales lead to maintain and improve service and product knowledge • Create records of customer interactions and follow up to ensure all questions have been answered • Maintain customer accounts and update with new account information as needed • Reply to incoming calls from customers including products and service questions, general information, and complaints Qualifications: • Experience working in a customer-oriented atmosphere • Excellent active listening, interpersonal, and communication skills • High school diploma, G.E.D. or equivalent Compensation: $40,000 - $44,000 yearly

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