Benefits:
401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Parental leave
Training & development
Talley Eye Institute is a thriving Ophthalmology practice seeking an enthusiastic individual to join our Billing Department team.
POSITION: Financial Counselor
DEPARTMENT: Billing Department
REPORTS TO: Billing Office Supervisor
JOB SUMMARY: This individual will be responsible for daily communication in person and/or by phone with patients regarding financial information. This individual will provide support and communicate patient’s financial responsibilities as well as inform them of patient assistance programs. This individual will partner with other departments to ensure the patient’s financial obligations are presented. This individual will be a liaison with Optometry offices for financial and scheduling obligations.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent.
One to two years minimum experience in a medical office
ESSENTIAL SKILLS AND ABILITIES:
Excellent communication skills, written and oral
Strong organization skills with attention to detail
Excellent follow up skills
Management of multiple tasks simultaneously
Ability to work as a team player
RESPONSIBILITIES:
a. All outpatient surgeries
b. In-office procedures
c. Diagnostic testing for procedures outside of the office, such as MRT, CT, ultrasound, and chest X-rays
Scheduling patients for the out of office diagnostic testing
Scheduling patients for certain procedures
Estimate out of pocket expenses for patients who have upcoming surgeries or in-office procedures
Making one week and one-month post-op appointments with comanaging doctor’s offices and relaying the dates and times to the patient
a. Be the primary point of contact for Optometry offices for co-management tasks
Collections of monies for self-pay patients
Signing patients up for payment assistance programs, such as Alphaeon and Care Credit
Performs other duties as required
Salary is commensurate with experience