EXCITING OPPORTUNITY TO JOIN SA’S ICONIC RAA  

INITIAL 6-MONTH FULL-TIME CONTRACT BASED AT MILE END

JOIN A TIGHT-KNIT TEAM WITH A FUN, INCLUSIVE AND SUPPORTIVE CULTURE 

WHO WE ARE -

As one of the state’s largest and most iconic organisations, we’re proud to keep our members - and SA - moving in the right direction. More than 750,000 members choose us to deliver peace of mind through our trusted range of motor, home and travel products and services. We’re also one of the state’s largest employers (and growing!), with more than 1000 employees working collectively with the common goal to keep our members moving. 

YOUR NEW OPPORTUNITY 

Manage application support, system enhancements, upgrades and regular maintenance across a range of complex systems and their interfaces.  You will demonstrate a strong focus on customer service with a view to being part of a highly efficient service delivery organisation together with:

• Relationship development with internal stakeholders to understand processes and how technology can assist
• Administer and support the day-to-day operations of the applications including managing upgrades, administration and regular maintenance to ensure optimal operation
• Provide technical support and advice on applications to ensure optimal use as per standard operating procedures
• Identify opportunities and implement process and technology improvements
• Maintain appropriate documentation of applications and associated interfaces and input into support operational models, SOPs, processes and procedures and BCP/DR plans

WHAT WILL SET YOU APART FROM THE REST

At RAA we hire on cultural fit first and technical fit second, however, to be successful in these roles you will need:

• Tertiary qualification in Computer Science, Information Technology, Business Information Systems, Software Engineering or similar
• Experience in a similar role
• Demonstrated knowledge of Release management principles, processes and tools
• Demonstrated knowledge of change control, quality control and version control principles

WHAT SETS US APART FROM THE REST

• Free RAA premium road service & discounts on all RAA Products
• Flexible Work Arrangements
• Ongoing Training & Development Opportunities & Study Support Program
• Wellbeing Facilities and Corporate Health Insurance Plan
• On-site Café - plus much more!

HOW TO APPLY:

Simply hit "APPLY FOR THIS JOB" to access further information found in the position description or follow the prompts to apply.

You can download this position description here, and find out more about the RAA brand and culture here.

We’re committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone, and helps us to give our members better service.

Required Skills Required Experience

To perform the job successfully, an individual should demonstrate the following competencies:

• ANALYTICAL - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data.
• PROBLEM SOLVING - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions.
• JUDGMENT - Exhibits sound and accurate judgment; Supports and explains reasoning for decisions.
• DESIGN - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
• OTHER SKILLS AND ABILITIES
• • Familiarity with statistical programming and database software and MS Office.
    • Ability to perform basic assembly, manipulation, and analysis of data including some or all of the following: data extraction, cleaning, visualization, presentation, etc.
    • Ability to work with highly sensitive information while preserving the confidentiality of the information.
    • Ability to deal with ambiguity in a fast-paced, dynamic environment.