Job Summary

We are seeking a friendly and service-oriented Front & Back Office Assistant to join the team at our chiropractic office. As a Front & Back Office Assistant, you will be the first point of contact for our patients. You will greet patients as they arrive, book appointments, answer phone calls, assist the patients as they are leaving the office and collect payment information. The ideal candidate has a cheerful disposition, excellent communication, filing and computer skills, and is capable of multitasking. Medical office experience a plus.

Responsibilities

Greet patients as they arrive and provide an excellent patient experience

Answer phone calls and schedule appointments

File medical charts

Computer skills and a knowledge of Word and Excel

Process payments

Assist patients with paperwork, including consent forms

Maintain a clean and inviting environment

Provide general customer service and attend to the needs of patients throughout their services

Qualifications

One or more years of experience as a receptionist or similar role is preferred

Excellent communication skills with a commitment to customer service

Previous medical office/health insurance experience is preferred

Strong work ethic and positive attitude

Familiar with computers and scheduling software

Excellent multi-tasking skills