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Weekend Sales Manager

Tapout Fitness Southlake

Weekend Sales Manager

Southlake, TX
Part Time
Paid
  • Responsibilities

    Responsibilities

    Adhere to and implement Tapout Fitness’s policies and procedures.

    Achieve or exceed individual membership sales goals:

    Convert inquiries (phone/web) into appointments

    Close prospects

    Generate referrals

    Develop and implement effective outreach plans to generate new sales leads

    Develop and implement effective special events inside and outside the club

    Implement and adhere to all steps of the Tapout Fitness sales process:

    Greet and interview (needs assessment)

    Provide value based presentation of Tapout Fitness Brand and Tapout Fitness Programs and Services

    Tour of Tapout Fitness facility (Virtual tour during Presales)

    Close and Commitment

    Schedule and follow up on all initial appointments with new members including Fitness Consults

    Implement and adhere to lead tracking system

    Accurately input all leads, prospects and new members in management software system (including all contact information and necessary billing information)

    Provide daily sales information to Manager

    Follow-up on all incomplete membership agreements to ensure signatures and billing information are complete.

    Achieve or exceed ancillary service goals:

    Provide information and benefits regarding Personal Training Programs (other ancillary services may be applicable depending on location)

    Effectively utilize Fitness Manager, Personal Trainers to assist in the needs assessment and sales process of Prospect/Member

    Follow-up and customer service with prospects/members:

    Follow SOP regarding new member follow up

    Follow up with prospects/members and ensure all appointments are scheduled

    Assist in resolving member concerns

    Make low usage calls

    Handle membership cancellations to improve retention

    Must keep knowledgeable of and participate in all club services, programs and products:

    Personal Training

    Group Exercise Classes

    All Tapout Classes

    Special Events

    Attend all scheduled meetings

    Keep current knowledge of key competitors including; location, pricing, promotions, programming and equipment.

    Perform other duties as required.

    *Responsibilities may be changed based on current SOPs.

    Qualifications

    1-3 years of Sales experience required

    1-3 years of Customer Service experience preferred

    Competitive drive to succeed in a commission sales and performance based culture.

    Excellent customer service and communication skills. Must be independent, and a self-starter with strong organizational skills and passion for helping others lead healthy and fit lives.

    High School Diploma or GED required

    This is part time position. The required hours are:

    Saturday 8:30am-2:30pm

    Sunday 9:30am-2:30pm

    Monday Afternoon (Monday hours are negotiable. Monday hours will be when the Weekend Manager provides a weekend recap to the Club Manager as well as follows up any leads received over the weekend).