At Tapout Fitness the Sales/Social Media Manager is responsible for collaborating with the franchise owner and upper management team to plan, lead, and coordinate club operations. At Tapout Fitness the Sales/Social Media Manager will effectively lead the gym operations, outside service, and sales and operations toward success with the guidance from upper management. The ideal candidate should have previous experience in sales, creating goals, team supervision, supervising others, a customer service attitude, as well as strong attention to detail in planning and organizational skills.
Primary Responsibilities include the following. Others duties may be assigned.
• Ensure financial targets are being met and appropriate accounting procedures are being followed consistently. There are strict goals.
• Ensure staff is providing excellent guest service. Review guest and member surveys and feedback and determine appropriate plan of action if appropriate.
• Assist with Marketing initiatives by acting as Social Media coordinator and creating promotional materials as directed by the GM and/or Corporate Marketing.
• Work with upper management team to create and execute short term and long term operational and financial plans to improve quality and financial results.
• Administration and oversight of club programs such as golf cart rental program and handicap program.
• Retail and merchandising responsibilities to include displaying inventory in a clean and attractive manner, completing inventories, cost of goods reports and ensuring proper controls are being followed.
• Mindbody systems and proper protocols are followed.
• Maintains constant communication between departments and keeps other departments informed about special programs and events.
• Qualifications:
• Previous experience in a sales, operations or team management.
• Strong verbal and written communication skills
• Strong attention to detail, planning and organizational skills
• Experience supervising others and leading a team
• Excellent customer skills
Job Type: Part-time
Pay: $12.00 - $14.00 per hour