Taproom Assistant Manager - Night Shift Lovejoy
Benefits:
Competitive salary
Employee discounts
Opportunity for advancement
401(k)
401(k) matching
Dental insurance
Free food & snacks
Health insurance
Paid time off
Training & development
Tuition assistance
Vision insurance
Job Title: Assistant Manager of Night Shift Brewing Taproom
Location: Lovejoy Wharf, Boston, MA Status: Full Time
Reports to: General Manager of Night Shift Brewing Taproom
Salary Range: $65k-$70k / year
Description/Expectations:
Hendler Family Brewing Company is growing, and we are looking for a strong leader with a passion for creating a strong, positive Team culture and exceptional Guest experience to join our team as Assistant Manager.
Working under the direction of the General Manager, the Assistant Manager is a leader at the Lovejoy Wharf location and within the overall hospitality organization. The successful candidate leads by example and sets the tone and standards for excellence, with a focus on consistently high-quality customer service. They are constantly looking for ways to improve the guest experience through Lovejoy Wharf practices & standard operating procedures. They have a clear understanding of both company and departmental goals and their specific role in achieving those goals.
Essential Functions and Duties:
Taproom Operations: Oversee daily opening and closing duties, including cash handling, cleanliness, and restocking to ensure a smooth service
Beer & Service Quality: Maintain beer freshness and proper serving standards while delivering a welcoming, knowledgeable, and engaging guest experience
Team Leadership & Training: Lead, train, and support taproom staff, fostering a positive, collaborative, and hospitality-driven culture
Guest Experience: Greet guests warmly, provide recommendations, assist with orders touch tables, and ensure an outstanding guest experience
Sales & Inventory: Track sales trends, manage retail and draft inventory, and ensure proper ordering and organization of supplies
Events & Atmosphere: Help plan and execute private and public events while maintaining an inviting atmosphere with the right music, temperature, and layout
Compliance & Transactions: Accurately process payments, verify IDs, and ensure responsible alcohol service
Scheduling & Staffing: Create and manage schedules
Collaboration & Growth: Work closely with leadership, marketing, and events teams to support the taproom’s success and continuously improve operations.
Job Requirements:
High School Diploma or equivalent required
TIPS and/or ServSafe Certified, Crowd Manager Certified
Minimum 5+ years hospitality experience required; hospitality management experience preferred and brewery experience is a huge plus!
Strong communication skills (verbal and written)
Ability to motivate, lead, and develop a strong team and individual team members
Exceptional time management, multi-tasking & prioritization skills
Knowledge of POS systems, scheduling software, and office/Google applications
Demonstrates an eagerness for listening to ideas, questions, and feedback with trust and respect
Exhibits a strong work ethic and commitment to teamwork
Exercises discretion in handling and disseminating financial and non-financial information
Easily flexes and adapts to adjust to sudden changes
Physical Requirements:
Ability to lift at least 50 lb
Ability to stand for extended periods of time
Must be fully vaccinated against COVID-19 or provide documentation to receive a religious or medical exemption
Continuously reach, bend, lift, carry, stoop and wipe
Benefits:
Medical, Dental, Vision start on day one
Matching 401k after 9 months of employment
Paid time off, Vacation, Sick time, Company holidays
Training and industry related education available
Membership in Master Brewers Association of America
Employee meal Tuesday-Friday
Free case of our beer weekly (must be 21 or older)
ABOUT US
The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.
HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.
HFBCo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at hr@jacksabby.com.