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Taproom Assistant Manager - Night Shift Lovejoy

Hendler Family Brewing Co.

Taproom Assistant Manager - Night Shift Lovejoy

Boston, MA
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Employee discounts

    Opportunity for advancement

    401(k)

    401(k) matching

    Dental insurance

    Free food & snacks

    Health insurance

    Paid time off

    Training & development

    Tuition assistance

    Vision insurance

    Job Title: Assistant Manager of Night Shift Brewing Taproom

    Location: Lovejoy Wharf, Boston, MA Status: Full Time

    Reports to: General Manager of Night Shift Brewing Taproom

    Salary Range: $65k-$70k / year

    Description/Expectations:

    Hendler Family Brewing Company is growing, and we are looking for a strong leader with a passion for creating a strong, positive Team culture and exceptional Guest experience to join our team as Assistant Manager.

    Working under the direction of the General Manager, the Assistant Manager is a leader at the Lovejoy Wharf location and within the overall hospitality organization. The successful candidate leads by example and sets the tone and standards for excellence, with a focus on consistently high-quality customer service. They are constantly looking for ways to improve the guest experience through Lovejoy Wharf practices & standard operating procedures. They have a clear understanding of both company and departmental goals and their specific role in achieving those goals.

    Essential Functions and Duties:

    Taproom Operations: Oversee daily opening and closing duties, including cash handling, cleanliness, and restocking to ensure a smooth service

    Beer & Service Quality: Maintain beer freshness and proper serving standards while delivering a welcoming, knowledgeable, and engaging guest experience

    Team Leadership & Training: Lead, train, and support taproom staff, fostering a positive, collaborative, and hospitality-driven culture

    Guest Experience: Greet guests warmly, provide recommendations, assist with orders touch tables, and ensure an outstanding guest experience

    Sales & Inventory: Track sales trends, manage retail and draft inventory, and ensure proper ordering and organization of supplies

    Events & Atmosphere: Help plan and execute private and public events while maintaining an inviting atmosphere with the right music, temperature, and layout

    Compliance & Transactions: Accurately process payments, verify IDs, and ensure responsible alcohol service

    Scheduling & Staffing: Create and manage schedules

    Collaboration & Growth: Work closely with leadership, marketing, and events teams to support the taproom’s success and continuously improve operations.

    Job Requirements:

    High School Diploma or equivalent required

    TIPS and/or ServSafe Certified, Crowd Manager Certified

    Minimum 5+ years hospitality experience required; hospitality management experience preferred and brewery experience is a huge plus!

    Strong communication skills (verbal and written)

    Ability to motivate, lead, and develop a strong team and individual team members

    Exceptional time management, multi-tasking & prioritization skills

    Knowledge of POS systems, scheduling software, and office/Google applications

    Demonstrates an eagerness for listening to ideas, questions, and feedback with trust and respect

    Exhibits a strong work ethic and commitment to teamwork

    Exercises discretion in handling and disseminating financial and non-financial information

    Easily flexes and adapts to adjust to sudden changes

    Physical Requirements:

    Ability to lift at least 50 lb

    Ability to stand for extended periods of time

    Must be fully vaccinated against COVID-19 or provide documentation to receive a religious or medical exemption

    Continuously reach, bend, lift, carry, stoop and wipe

    Benefits:

    Medical, Dental, Vision start on day one

    Matching 401k after 9 months of employment

    Paid time off, Vacation, Sick time, Company holidays

    Training and industry related education available

    Membership in Master Brewers Association of America

    Employee meal Tuesday-Friday

    Free case of our beer weekly (must be 21 or older)

    ABOUT US

    The Hendler Family Brewing Company IS PROUDLY INDEPENDENT AND FAMILY-OWNED.

    HFBCo was founded in 2011 by three brothers, Jack, Eric and Sam Hendler and is still family owned to this day. Our mission? Create high-quality products that honor tradition and the spirit of inspired innovation. With an entrepreneurial heart and a passion for people, we take pride in learning from and contributing to our vibrant community.

    HFBCo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require assistance or accommodation due to a disability, please contact us at hr@jacksabby.com.