Position Overview: Assists Target Health nursing staff with administrative duties under the direction of Target Health Leadership.

Administrative duties may include scheduling appointments, maintaining medical records and telephonic patient outreach.

Minimum Requirements

· Five years Medical Assistant experience

· High School Diploma

· CPR and first aid certification required; certification as a medical assistant (CMA) preferred.

· Experience with EMR, MS Word, Excel, MS outlook.

Knowledge, Skills, and Abilities Requirements

· Correct grammar, spelling skills, legible writing and good verbal and written communication skills.

· Skills in answering the telephone in a pleasant and helpful manner and using a multi-line phone system.

· Knowledge in the fields of medicine, anatomy, and physiology.

· Demonstrate compassion and caring in dealing with others, tactfulness/soft spoken.

· Ability to communicate with patients about their medical conditions and gaps in care.

· Able to read, understand, and follow oral and written instructions written by providers.

· Demonstrate willingness to adapt to change.

· Ability to prioritize workload while remaining flexible.

· Confident positive manner and appearance.

· A medical mindset to understand the theories, reasons, and technical aspects of medicine.

· Understanding the implications of new information for both current and future problem-solving and decision-making.

· Ability to maintain records.

· Other duties as assigned.

Reports To

· Nurses and Target Health Leadership Team

Job Functions

· Preparing charts, identifying gaps in care.

· Identify Social Determinants of Health (SDOH)

· Telephonic patient outreach in a call center environment

· Secures patient information and maintains patient confidence by completing and safeguarding medical records and keeping patient information confidential.

· Take telephone messages and provide feedback and answers to clinical team.

· Interviews patients to obtain their medical history.

· Performs other related duties as assigned or requested.

· The company reserves the right to add or change duties at any time.

Workplace Responsibility:

· This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

· Maintains a safe and healthy workplace environment. Stays current on all training and education

Travel: None

Type of Position: On-site, Monday – Friday