Job Description

CLIENT ACCOUNT ASSOCIATE

ONSITE IN SHEPHERDSVILLE, KY 40165

$50,000 - $60,000 ANNUALLY DOE

100% OF EMPLOYEE BENEFIT PREMIUMS COVERED

DIRECT HIRE OPPORTUNITY

Our client is a full-service supply chain management company and they are looking to add a key member to their Account Management team. You will be joining a progressive, dynamic fast-paced environment. This person will assist the Operations leader through account management of existing and new clients. Some examples of duties are regular follow-ups with clients, assisting with requests from customer support, offering new services or services not currently used by clients and most importantly, ensuring clients needs are met at all times.

RESPONSIBILITIES:

• A self-starter who understands importing, order fulfillment, logistics services, 3PL, eCommerce, and distribution.
• Excellent communication skills and ability to quickly assess solutions for existing and new clients.
• Partner with the sales team to maintain accurate records and sales plan forecasting.

REQUIREMENTS:

• 4+ years client management/support experience
• Bachelor’s degree preferred
• Solid understanding of client relationship management and a sales pipeline, reporting and maintenance of customer information and contracts.
• Proven ability to effectively manage client communication and facilitate internal communications related to client roadmap, support, and new initiatives.
• Excellent organization, multi-tasking, listening and problem-solving skills.

PLEASE SUBMIT YOUR RESUME TO BE CONSIDERED!

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TCWGlobal is an equal opportunity employer. We do not discriminate based on age, ethnicity, gender, nationality, religious belief, or sexual orientation.