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Customer Service Specialist

TargetCW - Corporate

Customer Service Specialist

San Diego, CA
Full Time
Paid
  • Responsibilities

    Job Description

    CUSTOMER SERVICE SPECIALIST

    SAN DIEGO, CA 92108 (REMOTE- LOCAL CANDIDATES ONLY) 

    PAY: $16HR (WEEKLY PAY!) 6-12 MONTH TEMP TO TURN PERMANENT FULL-TIME: M-F  BENEFITS: MEDICAL/DENTAL/VISION 

     

    IF YOU HAVE EXPERIENCE IN HOSPITALITY, CUSTOMER SERVICE, OR FINANCIAL/MORTGAGE INDUSTRY, ENJOYING CUSTOMER SERVICE WORK AND ARE TRAINABLE FOR A NEW CAREER, PLEASE APPLY!! TRAINING IS PROVIDED FOR MOTIVATED AND PROFESSIONAL INDIVIDUALS WHO ARE SEEKING A LONG-TERM OPPORTUNITY. 

      For over 20 years, our client has been a nationally recognized leader providing credit and data verification solutions to U.S. banks, mortgage lenders, mortgage brokers and credit unions nationwide. Providing innovative, fully compliant web-based platforms that help mitigate risk, while improving operational efficiency and streamlining the lending process. They are seeking a CUSTOMER SERVICE as the front-line support and service for the company.

     

    JOB DUTIES:

    • Provide existing customer support which may include but not be limited to answering phone calls, client conference calls, and calling appraisers to obtain status.
    • Work directly with lenders and discuss and understanding of the appraisal process
    • Support client questions pertaining to valuation products and status.
    • Read and understand client files
    • Manage customer and/or product specific projects that may be assigned on a periodic basis.
    • Assist in a variety of projects on an as needed basis.

      

    JOB REQUIREMENTS: 

    • High school diploma or equivalent.
    • **Must have 2 + years in customer service, hospitality, or financial/real estate industry
    • Interested in learning file processing and working with appraisers and lenders
    • Ability to provide excellent customer service with a smile
    • Requires being comfortable communicating with clients on the phone
    • Must be able to articulate well in emails and provide details in email communication
    • Strong knowledge of Microsoft Office suite office products
    • Ability to read files and take actions- training provided
    • Must have the ability to interpret and communicate detailed information to lenders- training provided
    • Ability to analyze and resolve routine customer service-related issues of diverse scopes
    • Need to be an outgoing individual with an assertive yet supportive skill set
    • Pass background check and drug screening

    Please send your resume!