Targetti USA is a division of the 3F Filippi | Targetti Group worldwide. We offer the opportunity to grow within a small company dynamic. We recognize employees for their contributions through appreciation programs and team building events and are experiencing strong growth with expectations for exceeding the budget targets which translate to significant opportunities for our employees.

Responsibilities may include:

Project take-off drawings - Review Blueprint drawings and mark up for Installation and Production review. Use product Layout and specification information to include power supply feed point information. Creating exploded view drawings from objects.

Assist in updating and creating spec sheets for marketing.

Estimations - Calculate quantities of identified products to supply to sales to create quotations. Include required accessories to install the product as specified or understood.

Create and submit quotations using Pivotal to our customers and representatives based on product specifications provided by agents or direct accounts, target in 24-48 hours or less.

System Controls - Review and update Targetti USA control systems configurations for Dimming, DMX and Wireless controls systems. Send product/driver configurations to Dimming Manufacturers for compatibility testing and confirmations.

Order processing - review and process into SAP incoming purchase orders from customers. Verify customer information, part number and specification information accuracy, generate new part request with engineering, provide shipment tracking information.

RGA Inspection and Processing – Coordinate and Manage Returned products inspections, reports, Customer Service Communications and Rework/Replacement Order processing using SAP.

Field Service - Job site inspections and Service coordination for U.S. based projects as required. Project analysis and issue resolution to be accomplished by both virtual and physical means as determined with Engineering Team.

UL Standards reviews – Maintain all UL and ETL Listing report files to confirm constant production adherence in BOM, SOP and practice. Meet with periodic Factory Inspection contacts from both UL and ETL as required.

Work in conjunction with Inside Sales and Technical/Engineering team members to ensure successful and timely responses to customer services inquiries with the goal of exceeding expectations whenever possible, with urgency always in mind.

Qualifications

Associates degree from a vocational college or equivalent work experience.

1-2 year’s work experience within the lighting or related industries in customer service, inside sales, or equivalent.

Professional attitude: self-managed, self-motivated, proactive, detail orientated and a team player with a keen sense of urgency.

The ability to multi-task and prioritize urgent requests accordingly.

Excellent Follow-Up skills.

Fast learner.

Skills in operating a PC computer-based platform.

Skills in the following software applications: Acrobat | Microsoft Office (Excel & Word).

Nice to have but not required: SAP | AGI | AutoCAD | Photometric ToolBox | Bluebeam Revu.

Previous architectural lighting industry or related experience is highly looked upon but not required.

Benefits

Company paid Medical, Dental, Vision, Life insurances

Participation in FSA/POP Plan

401K Participation with Company Matching Program

PTO and National Holidays

Pay dependent upon experience.