Customer Service Representative
Job Description
We are seeking a property & casualty insurance Customer Service Representative (CSR) to join our team! We are looking for a high character, hardworking, self-motivated candidate with great interpersonal skills. We are looking for a CSR that wants to grow & develop alongside our business over the coming years & we can accommodate flexible work schedules for the right applicant. Here at Tavernetti, Layous & Clark we’re committed to creating an inclusive culture where all employees are invested and feel like part of a team.
DUTIES & RESPONSIBILITIES
A Customer Service Representative’s primary duty is to support the agency’s clients and management. Their job requires that they maintain a professional, positive attitude when interacting with clients & colleagues in-person, over the phone or by email.
SKILLS & ATTRIBUTES
At the core, the Customer Service Representative role is a support position, meaning that communications and decision-making are paramount. Customer Service Representatives need a variety of skills and qualifications to succeed, including:
EDUCATION & EXPERIENCE
COMPENSATION & BENEFITS
Company Description
Tavernetti, Layous & Clark Insurance is a Salinas Valley insurance agency that has been providing Californians with superior insurance and risk management solutions for over 90 years. Our main objective is to provide the customized protection our clients need, the personal consultation they deserve, at a price they can afford. Tavernetti, Layous & Clark is a one stop shop for all of our client's Personal, Agricultural, Business & Workers' Compensation Insurance needs. TLC Insurance prides itself on being trusted, respected, credible and responsive in the minds of our clients, and we have hand selected insurance companies with the same value system to work with. We have aligned ourselves with insurance companies that have robust product lines, are extremely customer focused, service oriented and financially sound, so that all the assurances made to our clients will be kept.