Position: Tax Resolution Specialist Employment Type: Full-Time Location: [Remote / In-Office / Hybrid – customize]

Job Description

We are seeking an experienced and motivated Tax Resolution Specialist to assist clients in resolving federal and state tax issues. This role focuses on providing compliant, ethical, and results-driven solutions while delivering excellent client service.

Responsibilities

Analyze client tax situations and financial documentation

Prepare and submit IRS and state resolution programs (OIC, Installment Agreements, CNC, Penalty Abatement, etc.)

Communicate directly with the IRS and state tax agencies

Educate clients on resolution options and ongoing compliance

Maintain accurate case notes and documentation

Ensure all work meets regulatory and compliance standards

Qualifications

1+ years of experience in tax resolution or related tax services

Strong knowledge of IRS collection processes

Excellent communication and organizational skills

Ability to manage multiple cases efficiently

EA, CPA, or prior IRS experience preferred (not required)

What We Offer

Competitive compensation + performance incentives

Growth and advancement opportunities

Supportive team environment

Ongoing training and development