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Client Account Representative

PLANAXIS

Client Account Representative

Orlando, FL
Full Time
Paid
  • Responsibilities

    Job Description

    We are currently seeking a Client Account Representative to deliver detailed sales and communications work. This representative will work to ensure the accurate and timely processing of clients’ data.

    Salary range: $40000 - $47000 per year.

    Responsibilities:

    • Perform routine, detailed sales updates

    • Build relationships with B2B clients and cross collaborate with other departments.

    • Develop customer relationships and provide contacts to the Business Development Team.

    • Review and analyze sales data.

    • Resolve consumer and client issues.

    • Establish rapport and trust with the client in a relationship where a counselling approach is required.

    • Handle inbound and outbound client and customer requests and inquiries.

    • Develop an in-depth knowledge and understanding of company products and activities.

  • Qualifications

    Qualifications

    • Bachelor Degree in Marketing, communication, or related (College or University) preferred.

    • Intermediate level proficiency using PC ( G suite, Excel, and Word)

    • Positive, energetic person with expertise working in the Customer Service.

    • Excellent communication skills (Verbal and written)

    • Able to handle difficult situations in a manner that upholds good business relations

    • Comfortable working in a team environment and independently under steady deadline pressure.

    • Possess exceptional organizational and analytical skills to make sure all projects are completed timely.

    Additional Information

    • This is not a remote job
    • Disability Insurance
    • Employee Assistance Program