Responsible for the registration of patients, including patient interviews, room assignments, insurance verification, explanation of hospital policies and handles routine patient inquiries.

Job Duties:

• Responsible for prompt, courteous reception and processing of all patients presenting themselves for treatment.
• Promotes a positive hospital image to patients, physicians, visitors, and other employees.
• Responsible for accurate and complete collection of registration data.
• Completes and processes registration documents with distribution to all appropriate departments.
• Gathers insurance information, signatures, and forms needed to submit billings.
• Verifies insurance benefits and coverage.
• Calculates and makes an effort to collect deductibles, coinsurance portions, private room differences, non-covered items, and Private Pay accounts.
• Keys facesheet information and obtains patient's or responsible person's signature; prepares arm bands, labels, and other documents as necessary.
• Notifies nursing service and arranges for escort of patient to room (inpatient) and directs patient to appropriate ancillary department (outpatient).
• Makes necessary changes on computer for room changes, transfers, discharges, etc.
• Other duties as assigned.

Education:

High school diploma or GED required. Current Licensure.

Training/Experience:

Prior experience highly desired.

Skills/Qualifications:

• Age specific communication skills
• EMR/EHR Experience
• Customer Service
• Time Management
• Organization
• Attention to Detail
• Professionalism
• Quality Focus