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Retail Sales Associate

Taylor Stitch

Retail Sales Associate

San Francisco, CA
Full Time
Paid
  • Responsibilities

    Company Description

    Taylor Stitch is a men's lifestyle company headquartered in San Francisco, CA. We design and sell timeless, high-quality, and sustainable clothing. We pride ourselves on providing exceptional and seamless customer service on and offline. We are dedicated to maximize the potential of each day by maintaining a clean, organized, and shopable atmosphere for every customer.

    Our Values

    • Operate with Integrity
    • Customers First
    • Shopkeeper Mentality
    • 1% Better Everyday
    • Our product is Sustainably Built for the Long Haul

    Job Description

    The Taylor Stitch Sales Associate is an integral part of the success of our brick & mortar locations. In this position, you will not only represent the Company and its values to customers on a daily basis, but grow and develop as a salesperson alongside our growing company as well. Our stores are exciting hubs located in San Francisco's most vibrant neighborhoods, where we seek to offer world-class customer service in a friendly and casual atmosphere while driving top-line sales. If you are as comfortable speaking about selvage denim and custom shirting as you are recommending a great new restaurant in the neighborhood, we want to hear from you. **


    **

    Responsibilities

    Sales and Customer Service

    • Actively greet and engage with every customer
    • Offer customers polite and supportive guidance on style and fit
    • Learn and incorporate extensive product knowledge into customer interactions, highlighting the unique features and benefits of our products
    • Collaborate with the e-commerce customer service team in order to provide a seamless customer experience
    • Develop a personal clientele by actively pursuing new business and mastering the art of made-to-measure
    • Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding

    Operations

    • Meticulously maintain a clean, well-merchandised store and stockroom
    • Assist in maintaining accurate inventory in your store on a daily basis
    • Assist in the management of clothing alterations
    • Maintain an exceptionally well-merchandised store that is dynamic and engaging

    Qualifications

    Qualifications

    General Requirements

    • Previous retail or sales experience desired
    • Excellent sales and customer service skills
    • Strong organizational skills and attention to detail
    • Excellent written and verbal communication skills
    • Self-motivated, proactive, and positive demeanor
    • Ability to work effectively with a team
    • Ability to work weekends

    Physical Requirements

    • Ability to stand for up to 8 hours
    • Ability to walk up and down staircases carrying boxes, product, and other store related items
    • Ability to regularly perform store cleaning and maintenance
    • Ability to safely lift boxes up to 30lbs
    • Comfort using ladders

    Additional information

    We believe you will benefit from the fact that we are a small, local clothing company and enjoy the mom-and-pop Retail culture and community. Your salary will depend on your experience, and you will receive a competitive benefits package for full-time employees. Part-time positions also available!