Job Description

We’re currently a People team ranging of international backgrounds and cultures, as we operate worldwide.

As an HR Generalist you will serve as a liaison between our US colleagues and the HR team, with opportunities to be hands on in a multitude of tasks and projects. Reporting to the US HR Operations Manager, you will be responsible for various HR related duties for the T&F US region including counseling managers and employees on performance and disciplinary matters, conducting investigations, and providing consistent HR Analysis and Metric Reporting. Additional day to day functions include, running reports, data entry, payroll queries, audit support internal system improvements, and assist with learning and development workshops. While this role is focused in the US, the role interacts with other team members around the globe and may require working on performance cases and projects with the UK.

What you'll be doing:

Help us progress human progress through knowledge! As an HR Generalist you will aid in our mission by:

• Providing expert guidance to management to resolve employee relations issues and to assist in increasing the overall engagement, morale, and productivity of their teams.
• Providing problem solving, and employment compliance services to managers, employees, Senior Leadership including clarification of various company policies and practices.
• Supporting US HR Operations Manager with resolving employee relations issues in a timely and efficient manner and handling other confidential HR matters to deliver high quality services to internal and external customers to mitigate problems.
• Responding to and evaluating employee relations issues with a high level of customer focus and sensitivity, consistent with best practice guidelines; to recommend a course of action; to utilize case management data to identify trends, patterns and prepare regular and ad hoc reports of findings and recommendations.
• Maintaining up-to-date knowledge of federal and state employment law and legal compliance requirements and fostering a culture to reduce operational risk.
• Providing excellent day to day HR operational support to HR Business partners, managers, and colleagues in the business, managing assigned projects, and day to day HR tasks in a timely and effective manner.
• Delivering HR services to the business, supporting the US HR Operations Manager, and People team with planning, organizing, and prioritizing special HR projects including, but not limited to Reward and Recognition, L&D workshops, recommending policy and procedural improvements for the department.
• Serving as a support to the HR Coordinator managing background checks, new hire onboarding process and obtaining and storing required paperwork, to include but not limited to I-9 verification (e-verify) and compliance management, working closely with members of the recruitment team administering offer letters, background checks, etc. and conducting new hire orientations that includes communicating benefit features.
• Providing support to the US team with data entry within HRIS during annual salary review process and changes throughout the year, ADP corrections/reporting, updating learning performance system data, and liaising with the shared service center for processing changes.
• Answering queries from managers and employees including but not limited to questions regarding policies, time card issues, performance review queries and data issues
• Reporting People metrics: Compiling and preparing monthly reports and documents (i.e., Survey data, Cost per hire, Demographics, New Hire Turnover, OT hours, etc.), as requested.
• Working with key stakeholders to ensure all Data is up to date and accurate across the globe and helping with reporting when required.
• Collaborating with various team members both domestically and internationally; demonstrating sensitivity to intercultural relations between various states and countries
• Resolving routine inquiries and problems requiring knowledge of divisional and departmental policies, procedures, and projects in progress in a timely fashion
• Partnering with US HR team in contributing to planning and organizing T&F colleague announcements, and company events (i.e., virtual activities, birthday announcement, new hire announcements).
• Updating the internal Portal pages with up-to-date information and ensure the portal pages are stay current
• Providing support for ad hoc HR projects as assigned and/or required
• Partnering with HR Coordinator in maintaining physical and digital employee personnel files.
• Working on additional tasks including initiate routine, and some non-routine, correspondences for approval.

Qualifications

What we're looking for:

• Must have of 5 years of relevant generalist experience and proven experience specializing in Employee Relations and managing complex ER cases and workplace investigations
• Strong knowledge of federal and state legislation including FLSA, FMLA, STD, ADA
• Proficient SAP experience preferred
• Strong verbal and written communication skills in addition to listening skills are required
• Ability to multitask and change direction in an everchanging and fast-paced environment
• Ability to handle confidential/sensitive information as required
• Ability to work independently and proactively, as well as collaboratively with a global team
• Excellent interpersonal and customer service skills are required
• Robust technical skills, proven experience in MS office; with eagerness to learn other systems.
• Ability to multi-task with exceptional accuracy.
• Ability to analyze and solve problems and make recommendations
• Some domestic and international travel may be required

Additional Information

What you should know:

• Location: This role is majority remote with the expectation to travel to our Boca Raton office a minimum of 4-8 times per year.
• Closing Date: Applications will close on 28 December, 2023. Applications are shortlisted on a rolling basis, and we will be interviewing alongside advertising. We therefore encourage you to apply at the earliest opportunity.
• This is a non-exempt position
• You must have authorization to work and reside in the United States

What we offer in return:

• Starting hourly rate ranging from $31.32 - $38.46 (~$57,000 - $70,000 annually) + up to 10% performance incentive bonus
• 35 hour work week
• An excellent work/life balance with a fantastic, flexible working culture
• Paid sick time
• Ample paid time off
• 3 additional discretionary days for Christmas each year
• Paid parental leave
• Medical & vision benefits
• 4 volunteering days per year
• 401(k) match
• Flexible working schedule
• Seasonal social and charitable events
• Training and development

Work/life balance:

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development:

We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process:

Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact recruitment@tandf.co.uk

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/