Job Description

We are currently recruiting for a Textbook Sales Representative. The Representative will take a role on the team for institutional course purchase deals, as well as working with a portfolio of academic institutions in a territory to promote our books for use as course textbooks.

You will become an expert on Institutional eBook deals for course provision, advising on the processes, standard methodologies and solutions, as well as providing quotes to institutions and 3rd party partners. Responsibilities will also include closing new business and maintaining existing business by selling and developing relationships with faculty and universities to expand our growing textbook adoptions.

What you'll be doing:

• Relationship management of a portfolio of higher education institutions, building a deep understanding of each customer needs to provide a tailored sales service to drive the highest levels of customer service and satisfaction
• Developing alternative routes to market, including direct sales for print and digital content as appropriate, ensuring any direct commercial deals are consistent with the overall sales strategy
• Planning, scheduling and keeping in regular contact with key individuals, using consultative selling techniques and offering tailored and added new value solutions to improve sales opportunities
• Achieving and exceeding annual territory sales targets, contributing to the overall revenue and profit objectives of the division
• Analyzing sales figures, running reports, maintaining our sales database and communicating with colleagues in the sales, marketing and editorial departments daily.
• Updating the Sales Manager by the provision of reports on sales activities, highlighting any challenges and making recommendations for resolution
• Liaising with colleagues in other sales teams (field-based and internal) to ensure textbook sales information is provided effectively to achieve appropriate stockholding and sell-through
• Building and maintaining effective external and internal relationships
• Preparing for, attending, and contributing to sales meetings to build product knowledge, strategic awareness and to capture market relevant intelligence
• Accurate and timely maintenance of CRM systems including Salesforce and Monday.com

Qualifications

What we're looking for:

• Excellent communication skills, including the ability to network with external customers and develop business
• Organization and time-management skills
• A proven track record in a sales environment, including working towards sales targets
• A commercial outlook with the ability to make recommendations to support sales targets
• A focus on customer satisfaction and service
• Intermediate level user of Salesforce and Monday.com
• Intermediate level user of Excel
• Proficient user of other core MS Office packages

Additional Information

What you should know:

• You must have the right to work and live in United States
• This role will cover our East Coast territory where travel may be required (up to 10%). Candidates in the Central time zone are highly preferable, but willing to consider candidates from surrounding areas.
• Domestic and international travel to T&F offices may be required
• Closing date for applications: 06 August 2024

What we offer in return:

• Starting base salary of $60,000 + bonus

• Ample paid time off

• Sick time

• Paid parental leave

• Life events leave; i.e. moving or wedding

• Medical & vision benefits

• 4 volunteering days per year

• Day off for your birthday

• 401(k) match

• Flexible working schedule

• Seasonal social and charitable events

• Work/life balance: At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

• Training And Professional Development: We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Being ‘you’ at Taylor and Francis:

Here at Taylor & Francis, we know that many times the 'perfect candidate' doesn't exist, and that people can feel discouraged about applying for a job if they don't fit all the requirements. We encourage you to apply if you're excited about working for us and have some of the skills or experience we're looking for. We believe in the notion that many skills and experiences are transferrable, and you could be just what we need! Taylor & Francis is proud to be an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where our colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.

https://www.linkedin.com/company/taylor-&-francis-group/life/79e0c27c-afdf-4bbb-84e6-5f8ed5e10bb8/

All your information will be kept confidential according to EEO guidelines.