Job Description

Company Introduction: Taziki's Café is a fast-casual restaurant brand with more than 90 locations in 17 states. Our menu is Mediterranean-inspired with a Southern flair, and our mission is to create an environment that combines extraordinary food with meaningful human connection. Corporate headquarters are located in Birmingham, AL and Nashville, TN.Overview: THE REQUIRED LOCATION FOR THIS POSITION IS NASHVILLE, TN. 

We are in the people business! Your mission is to help the right job seekers find Taziki’s and to help Taziki’s gain the reputation as an “Employer of Choice”. Your goal is to make it easy for A-level talent that fits our culture to find us by implementing a brand-wide strategy, empowering each market to locally recruit the people they need to fill positions and support ongoing growth. You’ll help us identify the ideal Taziki’s employees, how to reach them, and how to retain & promote those who wish to build a career with us.

To accomplish your goal will require a passion and understanding for restaurants, their roles, and the career paths that are possible. You'll train in our restaurant for several weeks, learning exactly what each role requires and what kinds of employees succeed in them. 

Success in this role looks like attracting and retaining the next 200+ managers and 2000+ staff members to work in our current stores and the ones yet to open their doors. In order to be successful in this role, you need to keep communication professional but approachable and be flexible to the ever-changing trends in the Fast-Casual industry. 

RESPONSIBILITIES:

• Consult regularly with franchise markets on their recruiting strategies, identify opportunities, and coach them to success
• Participate in New Store Opening (NSO) calls/tasks for recruiting progress leading to opening day
• Support market leaders in identifying/pursuing local recruitment options like culinary programs, students, immigrant communities, second-chance populations, and more
• Develop Taziki’s Talent Matrix in conjunction with the Training Department
• Develop & Implement Recruitment Toolkit (job descriptions, interview guides, evaluation guides)
• Conduct training webinars for managers and franchisees to use Toolkit, hiring & interviewing best practices, and how to connect with their local recruitment opportunities
• Establish and support recruiting brand-level partnerships with Applicant sources at local, regional, and national levels (Special needs, Refugee & Immigrant, Schools, Universities, etc)
• Create and maintain Profiles for each Applicant source, defining their characteristics, values, and what Taziki’s has to offer them
• Support and train the Taziki’s system on our job board platform partner, Workstream
• Be the central point person for all Workstream feature deployment, support services, and partnership development
• Support and refine the Tazikis.com careers page
• Maintain working knowledge of top job boards  
• Collaborate closely with the Admin department to have coaching skills on all hiring HR topics, including EEOC policies, interview guidelines, onboarding paperwork requirements, and more
• Develop & produce periodic KPI report and comprehensive quarterly recruiting reports
• Track employee count, turnover, promotions, etc.
• Provide insights on the connection between Recruiting and Training initiatives
• Track and document Taziki’s “Success Stories” in retention & growth for our annual September careers campaign 
• Create and present Recruitment & Retention segments for internal TazCast webinars and meetings
• Present on Recruitment & Retention at the annual Taziki’s conference
• Represent Taziki’s at external Recruiting & Retention programs and opportunities
• Schedule an experience 1x a quarter in a store (marketing blitz, shadow GM, learn/work a position)
• Develop and expand Recruitment Toolkit on Taz Resources 
• Develop internship scorecards with each home office department
• Create, support, and promote staff referral & recognition program 
• Develop and local organization charts with each market leader(s)
• Provide CEO with company staffing stats 2 weeks before each quarterly board meeting
• Host quarterly business review (QBR) with recruitment partners to address issues and opportunities

Your Perks & Benefits:

• Competitive Salary
• Health, Dental and Vision Insurance
• Bonus Potential
• Free Meals
• Paid Vacation
• Exciting and dynamic work environment
• Opportunities for growth and a promising career path

Your Competencies & Qualifications: Competencies:

• Knowledge, Skills and Abilities
• Time Management - Effective use of goal setting, scheduling, and project management
• Detail - Attention to detail with assigned due dates, materials, and reports 
• Communication - Report up with regular weekly updates and on the fly alerts if any obstacles arise
• Growth Mindset - Attention and openness to new trends in training & development
• People Management - Develop and practice skills to be an effective employee coach  
• Comfortable with daily tools: Fresh Tools, Google Suite, CREATE LMS
• Highly motivated, disciplined, and confident working independently
• Ability to organize and manage multiple projects and tasks
• Ability to prioritize projects in order to meet deadlines
• Adhere to all company policies and procedures (employee handbook) 
• Professional attitude and respect for coworkers, establishment, and the brand

Qualifications:

• Must be at least 21 years of age
• Must maintain a valid driver’s license and a clean driving record
• Must be able to travel by commercial airline
• Must complete 200 hours of Taziki's store training
• Bachelor's Degree or a minimum of 2 years of field-related experience
• No more than 2 jobs in a 2 year period
• Passion for people and advancing them in their careers
• Fits Taziki’s culture (brand values, mission and purpose)
• Core Values: Connection, Challenge, Collaboration, Details, Fresh
• Mission: Create an environment that combines extraordinary food and meaningful human connection
• Purpose: Help people flourish by serving extraordinary food, building relationships and serving the community

Your Schedule, Travel, and Abilities: Work conditions/Hours/Travel:

• Avg 40 hr week, Monday-Friday. Hours may increase or vary based on events such as New Store Openings. May occasionally require weekend, evening, or holiday hours.
• Some travel (20%) as required for New Store Openings, store experiences, market visits, and TazCon

Physical/Mental Requirements:

• Position may require sitting for an extended period of time
• Position may require reaching, bending, lifting, carrying, and must be able to lift a minimum of 35-40 pounds to chin level without injury

Why Taziki's?: We believe that great food brings people together and we aim to help people and communities flourish, or as the Greeks call it, “Eudaimonia”, living the good life. We’re defined by sourcing authentic ingredients and serving made-from-scratch meals that nourish our guests daily without the use of fryers, freezers, or microwaves. We’re a team of big-hearted foodies that function like family to make each guest feel at home. We thrive on the words included in our culture compass: Connection, Challenge, Collaboration, Details, and Fresh. These ideals are executed through our mission to create an environment that combines extraordinary food with meaningful human connection. We’re a rapidly expanding brand, named one of America’s fastest-growing leaders by Inc. 5000 in the fresh-casual segment. Having more than tripled in size since 2011, we’re approaching 100 restaurant locations in 17 states and still growing.

Disclaimer: The statements contained above reflect general details as necessary to describe the essential functions of this job, the level of knowledge and skills required, but should not be considered an all-inclusive listing of work requirements. Please be advised that this document should not be construed, in any manner, as a contract of employment. All employees of Taziki’s Mediterranean Café are employees “at-will”.

TAZIKI’S IS AN EQUAL OPPORTUNITY EMPLOYER