Role Purpose: Overall, the role purpose of Team Assistant is to support the front-of-house team in delivering exceptional service to guests by assisting with food delivery, table setup, and clearing, while maintaining cleanliness and organization in the dining area. Their contributions are essential to ensuring a positive dining experience for guests and helping the restaurant run smoothly during service.

Key Responsibilities:

Strategic and Financial Responsibilities

Upselling Opportunities

Cost Control

Operational Responsibilities

Food Delivery

Assisting Servers

Assisting Set Up

Bussing Stations

Customer Service Responsibilities

Assisting Guests

Education & Qualifications:

Certifications in food safety and sanitation, such as ServSafe or Safe Food Handling

High School Diploma or Equivalent

Physical Stamina and Endurance-ability to stand for long periods, lift heavy objects, and perform repetitive tasks in a hot and demanding kitchen environment

Experience:

Desirable - Previous experience in a high volume restaurant

Skills & Competencies:

Attention to Detail

Time Management

Technological Proficiency

Desirable - POS Systems

Personal Qualities:

Self starter- driven and motivated work ethic, the ability to be resilient, the ability to be adaptable, empathy, ability the strategic thinker, collaborative, customer focused, results-driven.

Languages:

English

Desirable - Spanish

Department: Operations/Culinary Location: On-Site Travel Required: No Working Pattern: Monday-Friday, Weekends, Nights, Holidays Reports To: General Manager/AGM Collaborates With: Management team, Administrative support Supports & Engages With: FOH, BOH