Team Captain / Shift Leader / Smoothie King Longmont

Smoothie King

Team Captain / Shift Leader / Smoothie King Longmont

Longmont, CO
Part Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Employee discounts

    Free uniforms

    Paid time off

    Team Captain | Shift Leader Smoothie King Longmont Part-time leadership role | Evenings and weekends required

    Smoothie King Longmont is looking for a dependable, purpose-driven Team Captain who can lead a shift, protect standards, and help build a stronger team.

    This is not a “show up, make smoothies, and leave” position. A Team Captain is responsible for helping the store run the right way when the owner or manager is not there. That means keeping the team focused, making sure guests are taken care of, solving problems in the moment, coaching teammates, keeping the store clean and stocked, and setting the tone for the shift.

    We are a veteran-owned, purpose-driven business built around helping people feel better, reach goals, and make healthier choices. Our Team Captains help turn that purpose into real action every day.

    What you will do

    Lead shifts with energy, urgency, and professionalism

    Set the tone for guest service, cleanliness, communication, and teamwork

    Greet guests, recommend products, support upselling, and make sure every guest feels welcomed

    Coach Team Members in the moment on customer service, product knowledge, cleaning, speed, and standards

    Hold teammates accountable to assigned tasks, side work, and closing or opening responsibilities

    Keep the store clean, stocked, organized, and ready for business throughout the shift

    Handle guest concerns calmly and professionally

    Support cash handling, food safety, inventory awareness, and operational procedures

    Communicate clearly with ownership and leadership about shift issues, supply needs, team concerns, and opportunities to improve

    Help train new Team Members and model the expectations we want others to follow

    Stay productive during slow periods and make sure the team does the same

    Leave the store better than you found it

    What we are looking for

    Proven reliability, strong attendance, and dependable transportation

    Previous food service, retail, restaurant, or leadership experience preferred

    Comfortable giving direction, redirecting teammates, and addressing problems respectfully

    Strong guest service instincts and confidence making recommendations

    Able to stay calm, organized, and productive during busy rushes

    Willing to clean, stock, prep, organize, and jump into any position when needed

    Able to accept feedback, give feedback, and hold yourself to a high standard

    Mature enough to lead without drama, favoritism, or needing constant supervision

    Availability for evenings, weekends, and occasional holidays

    This role is a strong fit for someone who

    Notices what needs to be done before being asked

    Understands that slow time is for cleaning, stocking, organizing, training, and improving the store

    Can lead peers without becoming controlling or negative

    Wants to earn more responsibility through performance and trust

    Takes pride in helping a team become better, not just doing their own part

    This role is not a fit for someone who

    Avoids difficult conversations

    Lets friends or teammates cut corners because it is easier

    Thinks leadership means telling people what to do without helping

    Is only focused on making smoothies and clocking out

    Needs an owner or manager watching in order to stay productive

    What you can earn

    Competitive hourly pay based on experience and demonstrated leadership ability

    Tips

    Opportunity for raises, more responsibility, and future advancement based on performance

    A leadership role in a growing, purpose-driven local business

    To be considered, please complete the application questions thoughtfully. We are looking for people who can earn trust, lead with maturity, and help protect the standards of our store.