Benefits:

401(k)

Dental insurance

Employee discounts

Health insurance

Vision insurance

Location: Burma Bites Oakland Position: Team Lead Salary: $20.00 - 22.00 + Tips (DOE)

Calling all foodies, the passionate, the inspired!

Burma Bites is an extension of Burma Superstar, Burma Love and Burma Love Foods - bringing the same bold flavors and hospitality into a fast-paced takeout and counter service environement. Here we focus on delivering quality, efficiency, and a welcoming experience, making it easy for guests to enjour our food wherever they are.

Together, we are on a mission to bridge cultures through food, and we want YOU to be part of that journey.

Position Summary: This role is more than just a Team Lead - it`s an opportunity to help guide the team while actively contributing to every part of the operation. As part of our counter- service concept, you play a key role in creating a welcoming, efficient environment where guests can easily navigate their experience, whether ordering through QR or at the counter.

Team Leads are expected to lead by example and work alongside the team in all areas of the restaurant. This is a fully hands - on role where you will support cooking, prepping, cleaning, and cashiering while ensuring smooth operations and a positive guest experience.

Key Responsibilities:

Hands-on Operations: Work across all stations including food preparation, cooking, packaging, cashiering, and cleaning, ensuring all tasks are completed to standard

Leadership & Support: Act as the point person during shifts, guiding the team, answering questions, and ensuring efficient workflow

Guest Experience: Lead by example in providing friendly, attentive service and step in to resolve guest concerns when needed

Shift Execution: Oversee the flow of service, ensuring orders are accurate, timely, and meet quality standards

Training & Development: Support onboarding and training of new team members, reinforcing consistency and expectations

Quality & Cleanliness: Maintain high standards of food quality, food safety, and overall cleanliness throughout the restaurant

Cash Handling: Assist with and oversee transactions, ensuring accuracy and accountability

Inventory & Stocking: Help monitor inventory levels and ensure all stations are properly stocked and ready for service

Problem Solving: Address operational challenges in real time and escalate issues to management when necessary

Skills and Qualifications:

Strong customer service skills with a friendly and approachable attitude

Prior experience in a food service or to-go restaurant setting (preferred)

Ability to multitask and stay organized in a fast-paced environment

Basic math skills for handling transactions and balancing the cash drawer

Familiarity with food safety standards and procedures

Ability to acquire a California Food Handlers, Sexual Harassment Certification and Responsible Beverage Certification (RBS) before or within 30 days of hire date

Ability to stand for extended periods and lift light to moderate weight items

Good communication skills and team-orientated mindset

A few reasons why you`ll love your job:

Opportunity to be a part of a growing and passionate company and team

Unique opportunity to bridge cultures through food

Benefits: Medical, Dental, Vision, 401(k)

Family meals provided

Equal Employment Opportunities (EEO): NYKY Inc provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, and other protected classes. We also consider qualified applicants with arrest and conviction records, consistent with legal requirements. In addition to federal law requirements, NYKY Inc complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company operates.