At SpinXpress, we're on a mission to revolutionize the laundry experience, and we're looking for a dynamic Team Leader to join us on this exciting journey. As part of our innovative team, you'll be at the forefront of transforming everyday chores into delightful experiences for our community. Our focus is on creating a fun, clean, and safe environment that prioritizes excellent customer service. You'll be key in fostering a culture of hospitality and teamwork, inspiring your team to deliver service excellence every day. Your role as Team Leader means being the heartbeat of our operations. You'll motivate and guide your team, ensuring smooth daily operations while cultivating a welcoming atmosphere for our guests. You won't just manage; you'll lead by example, bringing energy and professionalism to every interaction. In return, we offer competitive pay with performance bonuses, flexible yet reliable scheduling, and a supportive, team-first environment. This is your chance to shape the future of a modern, growing startup and make a real impact. If you're ready to lead and grow with us, SpinXpress is ready to welcome you aboard. Responsibilities: • Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences. • Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress. • Recruit, interview, select, hire, and employ an appropriate number of people for your team. • Coach, mentor, and develop the team, including overseeing new employee onboarding. • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels. • Handle cash management and transactions accurately. • Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List. • Participation in and execution of promotional programs. • Provide a consistent quality product to the customer while keeping costs low. • Addresses customer concerns, issues, and claims in a timely and satisfactory manner. • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels. • Train employees in processing sales and upselling to customers. • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. • Empower employees to take responsibility and expect accountability with consistent feedback. • Develop strategies that team members can use to better reach a project’s goal. • Assign tasks to team members and validate completion. • Determine the completion timeline and monitor progress to keep the project on track and on schedule. • Communicate clear instructions to team members. Qualifications: • Minimum of 2 years of leadership experience. • On-the-job training. • Excellent communication skills. • Confidence and skillful negotiating skills. • Strong organizational skills to give the team direction. • Knowledge and experience with inventory management. • A constant drive to improve the experience of our users and our internal processes: "How can I make things better?" • Your schedule is flexible, and you will be willing to work holidays, weekends, evenings, and on-call when necessary. • History of achieving and consistently exceeding professional goals. • Enjoy being in a dynamic job where no task is above or below you. Compensation: $16 Hourly

• Develop and motivate the team to execute the SpinXpress Way by delivering exceptional customer experiences. • Create a workplace culture that is consistent with SpinXpress's goals and identify the mission, vision, and values of SpinXpress.  • Recruit, interview, select, hire, and employ an appropriate number of people for your team. • Coach, mentor, and develop the team, including overseeing new employee onboarding. • Schedule staff effectively to meet and exceed the day-to-day operations and maintain optimal customer service levels.  • Handle cash management and transactions accurately.  • Provide oversight and direction to all team members in accordance with SpinXpress Policies and the Task List. • Participation in and execution of promotional programs. • Provide a consistent quality product to the customer while keeping costs low. • Addresses customer concerns, issues, and claims in a timely and satisfactory manner. • Maintains a good visual presentation of retail products at all times; keeps sufficient assortment and inventory levels.  • Train employees in processing sales and upselling to customers. • Maintains a safe environment inside and outside of the store by following proper security procedures and prioritizing employee and customer safety. • Empower employees to take responsibility and expect accountability with consistent feedback. • Develop strategies that team members can use to better reach a project’s goal. • Assign tasks to team members and validate completion. • Determine the completion timeline and monitor progress to keep the project on track and on schedule. • Communicate clear instructions to team members.