Team Leader at The Honey Baked Ham

The Honey Baked Ham Company

Team Leader at The Honey Baked Ham

Hixson, TN
Full Time
Paid
  • Responsibilities

    The Honey Baked Ham Company is hiring a Team Leader to help run store operations and step in for the Manager when needed. This is a great opportunity for someone who's organized, hands-on, and ready to take on real responsibility in a fast-paced retail/food service environment.

    Pay: $13.00 - $17.50 per hour (Employer provided)

    Why You'll Love Working Here

    - Competitive pay: $13.00 - $17.50/hour
    - Employee discount
    - Paid training

    What You'll Do

    - Manage store operations as assigned by the Manager
    - Assume all operational control in the absence of the Manager
    - Maintain product availability for customers
    - Execute basic store opening/closing procedures and daily/weekly reports
    - Perform administrative functions such as banking and daily checkout
    - Monitor and manage product quality on Front of House and Back of House using established processes and tools
    - Ensure proper sanitation procedures are followed, including hand dip, hairnets, gloves, and aprons
    - Ensure proper use of equipment
    - Monitor stocking and cleanup duties; ensure FIFO rotation of all product in the Front of House
    - Handle complaints with the goal of 100% customer satisfaction, according to Company policy
    - Participate in catering and gifting sales and fulfillment across all B2B and Catering processes
    - Maintain Product Knowledge Expert status on all Retail Merchandise
    - Effectively work and train all front-of-house positions; communicate QA issues to Managers immediately
    - Communicate Management Bulletin information to staff and fulfill required action steps in the absence of store management
    - Oversee the unloading of shipments using established tools, including checking quantities against invoices
    - Perform other duties as required by business and departmental needs
    - Maintain a flexible schedule to meet the needs of store operations

    What We're Looking For

    - High school diploma or equivalent (Required)
    - Driver's License (Preferred)
    - Available to work Day Shift and Night Shift (Required)
    - Comfortable working in a Quick Service & fast food restaurant setting

    Job Types: Full-time, Part-time Work Location: In person

    Apply today to bring your leadership and organizational skills to The Honey Baked Ham Company team.