Job description

We are seeking an energetic and customer-focused Team Member to join our dynamic team at our state-of-the-art indoor golf facility and sports bar in Hermitage. As a Team Member, you will play a crucial role in delivering exceptional customer experiences, serving food and beverages, maintaining a clean and welcoming environment, and ensuring the smooth operation of our golf simulators. If you enjoy working in a fast-paced, fun environment and are passionate about providing top-notch service, we want to hear from you!

Franchise Overview

X-Golf, the premier indoor golf experience, combines cutting-edge simulator technology with a vibrant sports bar atmosphere. Each X-Golf location features world-class simulators with access to over 45 famous courses, complemented by a full-service bar and light-bite food menu. With well over 140 locations, X-Golf's rapid expansion and commitment to innovation have earned it the #177 spot on Entrepreneur Magazine's Franchise 500 list for 2024, solidifying its position as the largest indoor golf simulator entertainment brand in the United States.

Responsibilities

Customer Service:

• Greet and check-in patrons for virtual golf simulators.

• Ensure overall customer satisfaction by providing excellent service

and addressing any issues promptly.

Food and Beverage Service:

• Prepare a variety of drinks, including alcoholic beverages and

cocktails.

• Basic food prep and garnishing.

• Serve food and drinks, including alcoholic beverages.

• Manage orders and ensure timely delivery of food and drinks.

Facility Maintenance:

• Maintain cleanliness of facilities, including simulators, dining areas,

and restrooms.

• Assist with equipment maintenance and troubleshooting issues with

golf simulators.

• Perform janitorial duties such as mopping, cleaning surfaces, and deep

cleaning.

Operational Support:

• Oversee golf simulators and manage simulator bay tee time

scheduling.

• Assist with events and parties hosted at the facility.

• Work collaboratively with other team members to ensure smooth

operations and high-quality service.

Requirements

Age: Preferred 21+, but must be at least 18 years old to serve alcohol (will need to have or get a server's permit)

Experience: Previous experience in customer service or food and beverage is preferred, but not required.

Availability: Ability to work flexible hours, including evenings, weekends,

and holidays.

Physical Demands: Ability to stand for long periods, lift up to 25 pounds,

and move around the facility as needed.

Basic Knowledge: Familiarity with golf is helpful, but not necessary.

Skills and Attributes

Passion for golf and sports is a plus

Strong problem-solving and decision-making abilities

Ability to work in a fast-paced environment and handle multiple tasks

Customer-focused mindset with a commitment to creating memorable experiences

Flexibility to work evenings, weekends, and holidays as needed

A fun, friendly, & positive attitude

A TEAM player!

What We Offer

Competitive Pay: $10/hr (pre tips, guaranteed). Expected pay: $15-$25+ /hr (with our tip-share program).

Benefits and Perks:

• Free & discounted golf at designated times, Food discount, Free Fountain drinks

• Part-time schedule.

• Real opportunities for professional growth, development, and advancement.

• Excellent tip potential.

• A fun and dynamic work environment.

• A chance to be part of a rapidly growing business in the sports entertainment industry.

How to Apply

If you are passionate about delivering exceptional customer experiences and

working in a unique and exciting environment, please submit your application,

including your resume and a brief introduction. We look forward to welcoming you

to our team!

License/Certification:

Server's permit (required within 45 days of hiring)

Shift availability:

Night Shift

Day Shift

Work Location: In person