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Customer Service & Support Courier

Team Solutions Dental Lab

Customer Service & Support Courier

Sanford, FL
Full Time
Paid
  • Responsibilities

    Job Description

    Team Solutions Dental in Sanford, FL is looking to fill 2-3 immediate Customer Service and Support Courier positions in our shipping & receiving department. Our laboratory serves over 250 dentists in the greater central Florida area. Our couriers are responsible for collecting cases from our customers and bringing them to our lab in Sanford to sort and organize each case for our technicians. Once our technicians complete the cases, our couriers drive them back to the dentists' office. We value the role our couriers play because more than the tasks listed above, they are the face of our organization. They are the ones who build lasting relationships with the dentists. They work hard to better the customer experience by helping to solve problems, brighten days, and elevate concerns to the Team Solutions Executive Team. They are the trusted liaison between the lab and the customer. This position is considered an entry-level position and starts at $12.00/hr for the first 90 as you learn the business. That rate will increase as your contribution to the success of the team increases. Please read more about our company here: https://www.tsdlab.com/ Come join a company rich in culture and values, who cares about its employees, and rewards individual contributions and outcomes regularly.

     

    RESPONSIBILITIES:

    • Drive a company vehicle to and from medical offices delivering cases
    • Deliver marketing materials to prospects
    • General customer service
    • Shipping & Receiving Duties
    • Ensure clients are happy about our services
    • Report any customer concerns or opportunities to the marketing team and management

    QUALIFICATIONS:

    • Strong organizational and critical thinking skills
    • Clean driving record
    • Deadline and detail-oriented
    • Ability to thrive in a service-based business
    • Desire to do what it takes to be part of a winning team

     

    Company Description

    Winner, INC 5000 Fastest-Growing Private Companies in America #1214! We are one of the top dental Laboratories in Florida and have been recognized by the local government as one of the top companies in the county. We are regularly featured in Lab Management Today. Our executive team has a great reputation in the industry, with high level technical credentialing as well as international consulting and management expertise. We increase pay and responsibilities as each individual develops and we seek to grow our team members as fast as they can! We are quick to celebrate and reward success.