Job Description
This position involves working with our existing SMB clients to expand their existing services to meet their business needs. You will proactively engage with our existing customers, as well as follow up and close on various sources of leads.
- Serve as the primary contact and product expert for your assigned accounts
- Maintain a high level of consultative, solution-based selling to upsell and cross-sell additional TeamViewer products to your account base through outbound activities
- Manage your accounts, create account plans, and develop relationships with your customers to make sure expectations are met
- Become a guide on TeamViewer’s products; showcase TeamViewer products to customers through online product demos
- Continue to build pipeline of new business, upsell, and cross-sell opportunities
- Maintain account records and pipeline projections in CRM tools
- Be the voice of the customer; demonstrate deep understanding of their business practices and how TeamViewer solves their problems
- Assist with renewal quotations to retain customers
- Meet or exceed your assigned quota and weekly KPIs, (pipeline, and revenue)