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Sales Support Specialist, Enterprise (m/f/d/v)

TeamViewer

Sales Support Specialist, Enterprise (m/f/d/v)

Clearwater, FL
Full Time
Paid
  • Responsibilities

    Job Description

    This candidate will work as back office support to our Enterprise sales team. TeamViewer is looking for a  strategic thinker who is always improving best practices and existing processes in order to provide support during all stages of the sales cycle. This role will be critical to sales and will act as the liaison between internal teams, customers and partners. 

    • Assists our Enterprise sales force by placing orders
    • Completes vendor registration forms
    • Create proposals in NAL
    • Draft and complete invoices
    • Ensures invoices are amended as needed
    • Reassigns accounts
    • Forwards requests into our formal IT security review process
    • Sends requests into our formal legal signature process (e.g. and NDA)
    • Runs reports for sales team on usage, users, contacts, existing accounts and more
    • Leads adjudication and tracking interfacing with Marketing to ensure leads are properly passed, processed, data enriched and tracking of results and conversions are reported on weekly
    • Assigns leads in HubSpot to the sales team according to territory
    • Basic data entry as needed
  • Qualifications

    Qualifications

    • 2-3 years or more of work experience as a Sales Support Specialist or Sales Support Associate
    • Hands on experience with ERP and CRM systems
    • Proficiency with MS Office Suite, particularly MS Excel
    • In-depth understanding of sales principles and customer service practices
    • Excellent communication skills, both written and verbally
    • Analytical and multitasking skills
    • A motivated team player who is flexible and always seeking solutions
    • Experience with Tableau preferred

    Additional Information

    • Make a relevant contribution to the turnover of our company! TeamViewer is used from your own four walls into space. What else can we achieve with your help?
    • "If I were CEO, I would..." Say what you're thinking! We live an open-door policy through which our managing directors are always open to feedback and suggestions
    • Make yourself at home! We don't have ties. In our relaxed office atmosphere, you can wear whatever you want and relax in our lounge areas
    • Of course, we offer you free fruit, non-alcoholic drinks and a varied sports program
    • Our colleagues come from over 60 countries and we celebrate diversity with internal language courses
    • Look forward to company celebrations, quarterly team events and other monthly events