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Sales Manager

Teasdale Fenton Carpet Cleaning & Restoration LLC

Sales Manager

Cincinnati, OH +1 location
Full Time
Paid
  • Responsibilities

    Teasdale Fenton is hiring for a full time position as Sales Manager. We are a family owned business in Cincinnati OH, serving Dayton, Northern Kentucky and Eastern Indiana.

    Position Summary / Purpose

    Meet company objectives for revenue through the development and orchestration of effective marketing plans and sales processes. Establish contact with individuals and organizations for the purpose of making sales presentations that will lead to new customers.

    Enhance the company brand in targeted markets through development and execution of effective marketing strategies.

    Effectively manage the sales and marketing department through staffing, training, and management of the marketing and selling staff, creation of the sales and marketing plans, documentation of sales activity and results, creation and management of the marketing budget, and achievement of revenue goals.

    Principle Duties and Responsibilities

    Function as an effective member of the management team, setting overall direction for the company, and representing the sales and marketing functions in all planning efforts

    Exceed company targets for sales revenue and goals for sales activity metrics

    Identify potential new markets and customers

    Develop annual and monthly sales plans and marketing plans including revenue targets, budgeted expenses, marketing, advertising and promotional programs, and resources and sales territory activity goals

    Develop sales strategies and processes for target markets

    Maintain sales and marketing capacity through effective hiring and training for sales representatives and marketing personnel and territory or account assignment for account managers

    Insure up-to-date documentation of all sales activities, results, customer and partner information, and sales routes and territories

    Prepare annual marketing and entertainment budget, submit for approval by management and control expenditures within the budget

    Maintain market leadership through effective marketing, selling processes, high quality marketing materials, web site, and presentations

    Participate in and network within specified trade associations, affinity groups, networking organizations, and community associations

    Assist in establishing pricing for services

    Provide direction and input on sales representative compensation plans and accurately calculate sales commissions

    Track and report significant changes involving the economy, markets, and competitive landscape related to the company’s services

    Additional Duties and Responsibilities

    Network with executives in similar positions

    Participate in trade shows, industry, and community organizations as required

    Actively develop sales and marketing staff to prepare them, where appropriate, for higher level positions within the company

    Deliver effective sales presentations

    Provide recommendations to company owners and management on participation in insurance company vendor programs and third-party claims administration programs

    Maintenance and management of company assets employed by the sales and marketing teams–e.g. company vehicles, computers, communication devices

    Prepare and conduct effective weekly sales meetings

    Decision Rights and Authority

    Approve all sales compensation plans and sales commission payments

    Development of strategic goals and objectives related to the sales and marketing function

    Purchases within the budgets established in the strategic plan

    Hiring and termination authority for sales and marketing personnel

    Negotiate contracts on the company’s behalf with vendors, marketing partners, and organizations

    Working Relationships and Scope

    Work with managers responsible for all company functions to support planning related to capacity and ability to effectively deliver timely quality services to customers

    Maintain effective communication and strong working relationships with insurance industry, trade associations, community contacts, partnering contractors and vendors, and others who may refer potential customers to the business

    Work closely with Operations management to remain current on active job status and progress in order to keep customers and referral sources updated

    Actively reinforce the need for all functions and employees within the company to have a sales mentality in everything they do

    Performance Competencies

    Relationship Development–Effectively builds social and professional networks. Brings value to partners and maintains appropriate contact

    Integrity–Ironclad. Does not cut corners. Does what is right, even when it means taking a stand. Earns trust of co-workers. Intellectually honest. Not politically expedient.

    Oral Communication–The individual speaks clearly and persuasively in positive or negative situations. Effective in one-on-one, small, and large group situations. Adaptable and able to think on his / her feet.

    Written Communication–Writes clear, precise, well organized letters, proposals, and emails. The individual edits work for spelling and grammar and is able to read and interpret written information. Uses appropriate vocabulary and grammar. Is familiar with the structure and content for business procedures.

    Constructive Confrontation–Able to present and support their position, defend in the face of opposition from senior managers and owners. Willing to stick to their convictions in a professional and constructive manner.

    Team Building–Achieves cohesion and effective team spirit with subordinates. Sustains a climate characterized by open, honest relationships where differences are constructively addressed rather than ignored, suppressed, or denied. Treats subordinates fairly. Shares credit.

    Planning and Organizing–Plans, organizes, schedules, and budgets in an efficient and productive manner. Focuses on key priorities. Effectively juggles multiple projects. Coordinates plans with other managers and executives. Manages personal time well.

    Employee Development–Effectively coaches and mentors employees. Develops them for current success, and prepares them for higher level positions.

    Judgment and Decision-Making-Applies a mature approach to decision-making. Demonstrates consistent logic. Anticipates consequences of decisions.

    Dependability–The individual is consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.

    Technology–The individual uses typical communication devices to effectively speed communication and appropriately utilizes company-approved customer contact management, standard word processing, spreadsheet, and PowerPoint software tools to enhance efficiency and accuracy of work performed.

    Qualifications-Knowledge, Skills, and Abilities

    Education and Experience

    Associate degree in business, marketing, or related field required with a bachelor’s (4-year) degree preferred. Five (5) to seven (7) years of relevant experience including three (3) years of management experience.

    Selling Skills

    Understands and effectively applies the concepts of differentiation and adding value. Knows customer markets, the issues and challenges they face, and can translate that information into useful selling strategies. Builds long-term relationships that drive increased revenue and demand for services.

    Strategic Skills

    Comprehends the “big picture.” Determines opportunities and threats. Is comfortable contributing to the strategic plan and future direction for the organization.

    Mathematical Skills

    Strong math and accounting skills. Ability to compute rate, ratio, and percentages, interpret financial reports, and analyze performance against business plans and industry benchmarks.

    Computer Skills

    Demonstrates proficiency in the use of computers and computer software including enterprise systems (e.g. Dash, Insight 360, JPP), MS Office, Word, and Excel

    Benefits Include:

    Health, Dental, Vision and 401K. Paid vacation, Paid Holidays

    Teasdale Fenton is an equal opportunity employer

  • Locations
    Cincinnati, OH • Springdale, OH