Job Description

Tech Daddy – Durham, NC 27713

We are a IT Services company working in the space of B2B market to provide IT Services solutions, Currently we are looking for "CUSTOMER SUPPORT REPRESENTATIVE" to join our team. For more information about business, you may like to visit at www.yourtechdaddy.com

If you are looking to make a change, here is the right place for you. Apply today.

QUALIFICATIONS & JOB DESCRIPTION:

• Two to Three years of experience preferably working in Information Technology Industry, having in depth skills of customer Support & Sales

• New Customer on-boarding

• Answering Phone calls

• Coordination Intradepartmental

• Motivated self-starter

• Ability to clearly communicate verbally and written along with Internal team(s)

• Experience in IT industry is preferred

• Time Management skills

JOB RESPONSIBILITIES:

• Customer Support

• Answering Phone calls

• Customer Satisfaction

• Processing Estimate Approvals etc.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift

Supplemental Pay:

• Commission pay

Ability to commute/relocate:

• Durham, NC 27713: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• High school or equivalent (Preferred)

Work Location:

• One location

Work Remotely:

• No

Company Description

B2B electronics repair company and IT service solutions for smart phones, laptops, PC's, MacBook, tablets, drones, cameras, and televisions.