Job Description
TechConnect is currently looking to hire a Level II, Infrastructure Administrator for an industry leading client in Bellingham, WA. We are seeking an individual that excels and enjoys working with internal and external users to help solve problems, support and repair technical issues and ensure proper operation of computers, hardware/software, network equipment and systems.
This position is a crucial role in the company and your primary responsibility will be to support the internal customers, support the process and engage with the users onsite and remote to handle all technical support issues. You will be the onsite technical resource for the company and your job is to improve their operational efficiencies, their overall satisfaction and discover additional opportunities to enhance the users experience.
In this role you will be responsible for troubleshooting issues, installing, testing and repairing computer hardware, peripherals and desktop software. You will analyze the workload to properly schedule repairs and assist users. You will continually look for indications that problems are developing in the systems and investigate system malfunctions to determine the root cause with a goal to isolate recurring problems. To be successful in this position you must be a highly motived professional that possess strong interpersonal and organizational abilities. You need a diverse technology background with the ability to exhibit good decision making and analytical problem solving skills. You must be customer service focused and an excellent communicator so that you can build relationships, form partnerships and communicate effectively with customers and co-workers while meeting the company’s business objectives in a collaborative culture.
RESPONSIBILITIES
TECHNICAL SKILLS AND QUALIFICATIONS
PERSONAL ATTRIBUTES
TRAVEL
POSITION TYPE
Company Description
About Us: At TechConnect we are not trying to be all things to all companies and that’s what makes us different. We specialize in the ever-changing Information Technology industry. Our goal is two-fold, to connect the most qualified IT professionals with companies that need their high demand skill sets and provide new and exciting career opportunities for talented IT professionals. Our Mission: Making connections that drive innovation while simplifying the hiring process for all involved.