Techline, Inc. is seeking an IT Project Coordinator to work in the Austin, Texas branch. The primary purpose of this role is to coordinate IT projects and ensure company resources are utilized appropriately. This role will be expected to identify and analyze system requirements and manage project scope, requirements, and deliverables. The Project Coordinator will coordinate project activities and ensure all project phases are documented appropriately.
Major Responsibilities/Tasks:
Oversee protocols for technology use across departments and projects
Assist with managing procurement and installation of all new hardware/software systems
Assist with Network Administration, including backup, security management, user account management, email systems & email web server, internet access, office systems and applications support
Monitor system and network performance
Maintain licenses and upgrade schedules
Thoroughly document network processes, procedures and practices
Assist with hardware inventory and asset management
Work with internal and external partners on implementation, maintenance, and support of desktop, network, and server infrastructure components
Work with third party vendors and support systems as needed to ensure technology
Perform end user support and hardware assistance as necessary
The Ideal Applicant Will:
Possess a working knowledge of the ITIL framework
Understand use of TCP/IP protocols and LAN/WAN configuration
Possess the ability to troubleshoot and resolve issues
Interact comfortable with end-users both virtually and on-site
Exhibit strong customer service skills
Possess strong written and verbal communication skills
Show a high degree of attention to detail
Demonstrate initiative to take on new projects and learn new skills
Education and Experience Requirements:
Associates degree and a minimum of three years related work experience required
Five or more years of relevant work experience preferred
Certifications (CompTIA Network+, CompTIA Security+, etc.) preferred
Exchange, Azure, and Office 365
Supervisory Responsibilities: This position has no supervisory responsibilities.
Work Environment: This job operates in a professional office environment.
Employee Benefits Include:
Employer-paid medical/dental/life/disability insurance
401(k) retirement plan
Paid holidays
Generous paid leaves
And more!
This position is subject to a background check. Any job offer is contingent upon receipt of results of a satisfactory background check.
Techline is proud to be an equal opportunity employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.