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Collections Specialist

Techline, Inc.

Collections Specialist

Austin, TX
Full Time
Paid
  • Responsibilities

    Techline, Inc. is seeking a Collections Specialist to work in the Professional Services Group. This position will be responsible for applying customer payments, resolving discrepancies and making adjustments, performing customer credit checks, sending out monthly lien and bond claims, and communicating with customers regarding past due accounts.

    Responsibilities include:

    Upload incoming cash receipts against customer accounts and resolve discrepancies

    Collect on past-due customer balances

    Interact with the customer/sales force to resolve outstanding issues

    Respond to customer requests for invoices and statements

    Perform credit reference checks on potential customers

    Set up new customers and projects

    Maintain sales tax records

    Enter adjustments on the customer account for over or underpayments

    Send out monthly lien/bond claims and process lien waivers

    Report weekly on the status of past-due receivables

    Other duties as assigned by the Director of Accounting

    This position’s responsibilities could grow as the employee demonstrates proficiency and interest.

    Skills and abilities:

    Excellent customer service skills

    Effective written and verbal communication

    High degree of accuracy and attention to detail

    Requirements:

    Bachelor’s degree preferred. Relevant work experience may be substituted for education

    Microsoft Office proficiency including Word, Excel, and Outlook

    Exceptional organizational and time management skills with the ability to manage multiple projects simultaneously

    Employee benefits include:

    Employer-paid medical/dental/life/disability insurance

    401(k) retirement plan

    Paid holidays

    Generous paid leaves

    Free lunch daily

    Casual office dress code

    Possible remote work options

    And more!

    This position is subject to a background check. Any job offer is contingent upon receipt of results of a satisfactory background check.

    Techline is an equal opportunity employer – All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.