Job Description

The successful candidate will possess the following skills and experience: Ability to quickly and easily adapt to changing priorities, embracing the changes to provide leadership and guidance.  We are looking for a self-starter who can articulate thoughts and ideas in support of initiatives that are being newly developed. The ability to identify areas of improvement and concerns in IT business operational areas and provide appropriate action plans. Develop and implement performance metrics to improve IT business operational delivery efficiency. Analyze the root causes of IT business delivery problems and recommend corrective actions. Maintain documentation for problem identification, definition, and solving procedures. Provide optimal process solutions to achieve operational and financial goals. Review and recommend improvements to existing IT business delivery Suggest new techniques and technologies meet or exceed delivery goals. Provide direction and support to IT Delivery teams whenever required. Develop presentations for management and customers as needed. Monitor IT delivery performances regularly and generate performance reports to management. Develop, update, and enforce policies and procedures.

REQUIRED SKILLS: Process Management – Required 3 years. Strong analytical skills – Required 5 years. Strong communication skills – Required 5 years. Strong Excel skills – Required 5 years. PowerBI and Odata experience is preferred – Highly desired 2 years. Oral and written presentation skills – Required 3 years.

Qualifications null Additional Information

All your information will be kept confidential according to EEO guidelines.