Technical Architect 2

Sundial Software

Technical Architect 2

Madison, WI
Full Time
Paid
  • Responsibilities

    The State of Wisconsin DOA- DAIT is looking for a Technical Architect II

    Top skills (At least 4 years of experience):

    • Design, build, support, and secure on-premises and cloud hosting environments. (4+ years)

    • WAN / LAN configurations on routers and switches. QoS, NAT, routing, split tunneling, static routes, EIGRP, DMVPN, and 802.1x. (4+ years)

    • Firewall configuration, management, and support. Including firewall clusters, router-based firewalls, and VPN concentrators. (4+ years)

    • Network monitoring tracking uptime, latency, and throughput. Analyze trends to build cases for change to enhance performance, scalability, and security. (4+ years)

     

    Nice to Have Skills:

    • Experience with cloud and on-premises based authentication, SSO, and implementing role-based security configurations.

    • CJIS compliance requirements.

    • Experience with data security, governance, and education practices.

     

    Interview Process: Teams with camera on. 2nd round if necessary.

    Onsite or Remote? Candidate MUST be a WI resident. NO RELOCATION IS ALLOWED. This position is considered remote and will require occasional on-site work if issues arise. This position can work 100% remote (within the state of WI).

     

    The District Attorney IT Program (DAIT) is recruiting a Technical Architect II to fill a key technical and business role on the

    team. This is an exciting opportunity to adapt your skills to evolve and support our infrastructure, application, process, and

    security architecture. This position is considered remote and will require periodic on-site work. The successful candidate must live in the State of Wisconsin.

    Position Summary

    Design, implement, and support DAIT's technology infrastructure. Provide frameworks for information systems, security, and application delivery. Understand user and process requirements and ensure those requirements can be achieved through the current and proposed technical architecture. Monitor technological advancements to support continuous improvement and alignment with standards and emerging business requirements. Understand the interactions, data flows, and security between systems and services within the environment, and evaluate the impact of changes. Analyze and test systems to ensure performance, reliability, security, and scalability meet operating standards. Maintain documentation of networks and systems to support maintainability and continuity. This position requires multiple disciplines with experience in cloud services, on-premises datacenters, networking, data, communications, security, storage platforms, and monitoring. Combined with technical expertise, this position requires frequent team and customer consultations on technical configurations and escalated requests, all contributing to the effective use of the architecture to enable the Bureau’s business goals.

    DAIT supports core business applications, infrastructure, networking, computer, storage, data, and security solutions for the State of Wisconsin’s 71 District Attorney offices. DAIT develops, maintains, and enhances the District Attorney’s office’s case management software, PROTECT. This system is mission-critical and provides secure communications and paperless workflows in DA offices and integrates data from various State justice partners. PROTECT’s modernization, which is currently underway, is a major project and will be an important collaboration in this position’s work portfolio.

    Position’s skill requirements and preferences with a minimum of 4 to 5 years of experience.

    REQUIRED STRONGLY PREFER

    • Design, build, support, and secure on-premises and

    cloud hosting environments.

    • WAN / LAN configurations on routers and switches.

    QoS, NAT, routing, split tunneling, static routes,

    EIGRP, DMVPN, and 802.1x.

    • Firewall configuration, management, and support.

    Including firewall clusters, router-based firewalls,

    and VPN concentrators.

    • Cybersecurity skills, including knowledge of cloud-

    based filtering and access solutions, vulnerability

    management solutions, and end-point protection

    solutions.

    • Network monitoring tracking uptime, latency, and

    throughput. Analyze trends to build cases for

    change to enhance performance, scalability, and

    security.

    • Planning and executing technical projects,

    including change management, communication,

    and quality assurance.

    • Experience with cloud and on-premises based

    authentication, SSO, and implementing role-based

    security configurations.

    • CJIS compliance requirements.

    • Experience with data security, governance, and

    education practices.

    • Experience with automating technical and business

    processes.

    • Create and maintain documentation of detailed

    network and systems specifications for technology

    solutions that meet budget, scalability, and

    performance requirements.

    • Monitor and document data compliance risk on

    systems and workflows to ensure policy levels are

    maintained.

    • Evaluate and recommend new and emerging

    technologies, tools, and frameworks and assess their

    suitability for the bureau’s budget and business

    requirements.

    • Collaborate with DAIT team and customers to

    develop proposals, provide escalated support, and

    gather feedback and maintain priorities.

    • Strong written and oral communication skills.

    Example Responsibilities:

    • Designing and Planning:

    o Design an approved sensitive data local and cloud storage solution. Collaborate with the teams on an

    implementation methodology and ensure the solution meets the established data compliance levels for

    transit, storage, and access. Incorporate testing and administration recommendations and document the solution.

    o Plan a multi-site network infrastructure change designed to improve bandwidth and cybersecurity posture

    and evaluate long term data archiving options. Work with the PROTECT application team to evaluate

    performance outcomes and make recommendations where applicable.

    • Execution and Installation:

    o Plan and execute a multi-site network infrastructure upgrade that includes hardware specifications,

    configurations, and connectivity to systems supporting sensitive data. Test to confirm that all hardware and

    software changes fully meet business requirements.

    • Operations and Support

    o Perform network performance and reliability monitoring. Trend data to analyze performance and

    substantiate changes in service levels at locations with bandwidth and latency constraints. Prioritize

    recommendations based on available service options that meet performance, budget, and user experience

    expectations.

    o Be a subject matter expert on escalated tickets from the help desk. Include the customer in all relevant

    communications and document resolutions on the support ticket.

    • Security

    o Implement routine evaluations of available and adopted cybersecurity solutions. Stay current with

    implemented feature sets and configurations and present recommendations to DAIT that support

    improvements.

    o Configure, support, and test systems that interact with and store sensitive data. Ensure that all related

    systems maintain compliance with applicable security standards. Document design and implementation of

    the secure solution. Ensure compliant data is encrypted in transit and at rest and related storage services are

    architected to support governed access.