Overview

We are seeking an experienced Technical Business Analyst (BA) Subject Matter Expert (SME) and Instructor to support the design and delivery of a hands-on training program for the City of Charlotte.

This role is ideal for a senior-level BA who can bridge real-world enterprise experience with instructional delivery, helping learners build practical, job-ready skills.

The engagement includes two phases:

1. Curriculum Development & Refinement

2. Course Instruction & Delivery

Key Responsibilities

Curriculum Development (May 4 – June 22 | 10–15 hrs/week)

• Collaborate with internal teams to refine course syllabus and lesson plans

• Provide subject matter expertise across core BA competencies

• Review and QA curriculum content for accuracy and real-world applicability

• Translate practical BA experience into engaging learning materials and exercises

• Participate in weekly stakeholder meetings (approx. 1 hour/week)

Instruction & Delivery (Starting June 22 | ~20 hrs/week)

• Deliver a 5-week course (1 in-person session per week)

• Facilitate engaging lectures and hands-on lab sessions

• Guide learners through real-world BA scenarios and exercises

• Provide feedback, coaching, and support outside of class hours as needed

Course Schedule (Delivery Phase)

• Duration: 5 weeks

• In-Person Day: Mondays or Tuesdays (TBD)

• Time: 9:00 AM – 5:00 PM

• Location: Charlotte, NC

Required Experience & Qualifications

Technical Business Analysis Expertise

• Hands-on experience as a Technical or IT Business Analyst in enterprise environments

• Strong understanding of Agile/Scrum and SDLC methodologies

• Experience with:

• Requirements elicitation (user stories, use cases)

• Process modeling and scope definition

• Data analysis and data modeling

• Interface analysis

• QA fundamentals and UAT support

Tools & Practices

• Familiarity with tools such as Jira, Confluence, and wireframing tools

• Experience working across cross-functional technical teams

Instructional & Consulting Skills

• Experience supporting training, teaching, or instructional design (formal or informal)

• Ability to translate complex concepts into clear, practical learning experiences

• Strong stakeholder communication and facilitation skills

• Consulting mindset when engaging with clients and learners

Ideal Candidate Profile

• Senior-level BA with both industry and instructional experience

• Comfortable leading discussions and facilitating adult learners

• Able to connect theory to real-world application

• Based in or able to travel to Charlotte, NC weekly