Job Description

Tech-Ops is looking for an AV Operations Coordinator / Administrator to support the operation and administration of our Audio Visual engineering, integration, maintenance, production, and staffing service offerings. This role will provide overall support to management, engineering, sales, and operations across various functions. 

As an AV Operations Coordinator / Administrator, you will also assist in the day-to-day administrative, operations, marketing, sales, and project activities of the Company by providing clerical, logistical, technical, and customer service support. You will participate in team, departmental, and cross-functional team meetings and work with staff and external clients to ensure that audio-visual needs are met quickly, safely, and professionally.

RESPONSIBILITIES:

• Provide AV documentation support, including organizing and scanning packing slips, assembling and printing bid binders, drawing, and user manuals
• Manage the organization of the shop, including accepting and loading deliveries and maintaining inventory of stock equipment in the shop
• Support purchasing activities, including gathering competitive pricing, submitting purchase orders, tracking orders and deliveries, facilitating RMA's, and following up with colleagues, vendors, or customers
• Support operations and administrative functions, including but not limited to reviewing/compiling vendor invoices, technician timesheets, expense reports, materials worksheets, general reporting, and entering info into software databases if required
• Support sales and engineering team by identifying new opportunities by searching through solicitations, RFP's/RFQ, etc.
• Participate in marketing and promotional activities, including website maintenance and general outreach
• Assist in the technical recruitment process, including managing job postings, filtering resumes, coordinating interviews, and reference checks
• Assist with set up for live events, including coordinating rentals, tracking inventory and deliveries, testing all live event gear in the shop, and loading equipment in the van
• Provide AV support for live events and project installations when needed
• Performs other duties and ad hoc as assigned to support the efficient operation of the Company

QUALIFICATIONS:

• Bachelor's degree or equivalent work experience 
• 5+ years of experience in the AV industry, possessing a good understanding of audiovisual & collaboration technologies
• Hands-on experience with AV systems
• Ability to handle multiple priorities in an organized and efficient manner
• Excellent written and verbal communications skills
• Knowledge of all Microsoft Office products – Outlook, Excel, Word– and strong technical aptitude for learning new AV/IT programs
• Strong knowledge of AV, IT, and construction integration practices and standards is a plus
• Must be able to work both independently and as part of a team
• Flexibility concerning job responsibilities
• Ability to lift to 50 lbs.
• A valid driver's license and the ability to drive cargo van

Company Description

For over 30 years, Technical Operations, Inc. "Tech-Ops" has provided Audio Visual and Broadcast IT Engineering services to Fortune 500 corporations including financial services firms, major television networks, universities, government agencies, and small-mid-sized businesses. We specialize in systems integration, maintenance and repair, managed services-staffing, VTC and multimedia operations support, and post-production services. Our combination of technical expertise, a client service focus, and strong industry relationships allows us to serve our clients as their technology partners.