The ideal candidate possesses depth of technical knowledge that serves as the foundation for leading client initiatives and delivering program engagement responsibilities.
- Build and maintain strong relationships with all direct and indirect stakeholders
- Advocate for client service excellence
- Design and own task board for all direct and indirect related workstreams
- Develop program charter with defined program requirements and objectives
- Establish program governance and communication plans
- Develop project plan(s) and master integrated program plan
- Manage cross-organizational alignment and collaboration
- Successfully deliver project workstream and program objectives
The Technical Project Manager will have a passion for technology advisory, excel in navigating complex client environments, have a strong desire to deliver client objectives with best-in-class service, and thrive in a dynamic, fast-paced environment.
Key Responsibilities
- Provide functional leadership and management oversight to strategic client project or program workstream initiatives
- Maintain the project budget and resource plan
- Gain a comprehensive understanding of the overall project initiative, requirements, and objectives
- Work with internal team(s) and client to define tasks, responsibilities, and resource alignment
- Create, maintain, and facilitate project plans and schedules with clearly defined tasks, milestones, and target completion dates, leveraging project management tools
- Align project plan into the program master integrated plan structure for management of multiple workstreams utilizing agile, waterfall, or hybrid project management methodologies
- Provide functional status report-outs to leadership and project teams, including C-Suite
- Capture key information and decisions for organized reporting, tracking, and documentation presentation
- Coordinate across client organizations at all levels of leadership to schedule sessions for discovery, planning, status, delivery, etc.
- Coordinate and guide key technical solution and design decisions with all teams
- Understand work tasks and skills alignment of engagement team members
- Interface with teams on potential collisions and blockers as identified, recommend solutions, and maintain ownership
- Provide overall leadership, guidance, and mentorship to client teams through program delivery work
- Continuously integrate and coordinate with the program manager and maintain alignment with other related and dependent programs
Qualifications
- Experience in Energy Value Chain is highly desired
- Industries with similar work for wholesale/retail sales workflows in a highly regulated environment will be considered (e.g., Healthcare, CRM workforce management)
- Previous experience with AI transformational, software enhancement, software development, and migration/transformation activities due to a merger/acquisition preferred
- Previous experience with large-scale datacenter migration, backup and recovery, disaster recovery, data migration, or datacenter transformation programs nice to have
- Experience working in a large-scale enterprise organization; Fortune 100 preferred
- Comfortable operating at the intersection of IT and Business, with the ability to communicate to C-Suite
- Experience handling and reporting on large-scale budgets of $5MM
- Azure Certification preferred
- Project Management Professional (PMP) Certification or in progress
- 5+ years of technical project management experience with a focus on large enterprise (F500) organizations
- Background in infrastructure, application, platform technology, and/or technology management
- Passionate about client engagement and creating demonstrable value for clients
- Excellent verbal and written communication skills; strong interpersonal skills
- Excellent collaboration and skilled at leading teams through complex engagements
- Organized and methodical; strong prioritization and multitasking skills
- Operates with a propensity for thoughtful action and high output
- Experienced in building relationships with IT executives and decision-makers
- Self-starter with self-directed ability in a fast-paced working environment
- Maintains a broad knowledge and understanding of the current and anticipated future of the technology industry, including trends, technologies, products, services, and standards