Technical Sales Account Manager
Based in Charlotte, NC, our client is a leading manufacturer of custom brewery and sanitary liquid processing systems. They combine cutting-edge technology with skilled craftsmanship to deliver high-performance solutions—from tanks and mixers to turnkey CIP systems and automation—built for precision, efficiency, and durability.
They are seeking a technically skilled and customer-focused Technical Sales Account Manager to join our growing team. This role blends engineering know-how with strategic sales expertise to deliver innovative liquid processing solutions across a variety of industries, including food and beverage, chemical, pharmaceutical, and consumer products.
You’ll be responsible for managing key customer accounts, supporting equipment design, and overseeing projects from concept through installation. This is an ideal position for a self-starter who enjoys solving complex problems, building strong relationships, and working in a collaborative, fast-paced environment.
This role will focus primarily on CIP Systems and Dissolved Oxygen Removal Membrane Technologies.
Responsibilities:
- Serve as the primary contact for assigned customer accounts, offering technical guidance throughout equipment selection and system design.
- Partner with engineering and production teams to develop customized processing solutions that meet customer requirements.
- Interpret RFQs, P&IDs, process flow diagrams, and equipment specs to recommend the most effective configurations.
- Conduct on-site and virtual consultations with plant managers, engineers, and procurement teams.
- Develop and present detailed technical proposals, including system layouts, drawings, performance data, and cost estimates.
- Manage the full sales cycle: lead qualification, technical consultation, pricing, contract negotiation, order processing, and handoff to project management.
- Provide ongoing technical support to ensure solutions align with performance expectations and operational goals.
- Build long-term client relationships through trust, reliability, and a consultative approach.
- Identify growth opportunities within existing accounts and new sectors.
- Represent Company at trade shows, site visits, and industry events.
- Track and manage sales activities, pipelines, and customer interactions via CRM.
- Participate in cross-functional collaboration and product training to support continuous improvement.
Qualifications:
- Bachelor’s degree in Engineering (Mechanical, Chemical, Industrial, or related field) required.
- Minimum of 3 years of experience in technical sales or applications engineering, particularly with industrial equipment or capital projects.
- Proven ability to read and interpret P&IDs, RFQs, PFDs, and layout drawings.
- Strong technical understanding of fluid dynamics, CIP systems, pumps, tanks, and process equipment.
- Experience developing technical proposals and cost estimates for custom-engineered systems.
- Excellent verbal and written communication skills, with the ability to present to both technical and non-technical audiences.
- Highly organized, self-motivated, and able to manage multiple projects and deadlines.
- Proficiency with CRM systems (e.g., Salesforce) and Microsoft Office; CAD or process modeling software experience is a plus.
- Willingness to travel (25–40%) for client visits, trade shows, and site consultations.