Are you passionate about providing top-notch technical support? Join Bryte in Jacksonville, FL, US, as a Technical Support team member. At Bryte, we value our employees and are dedicated to fostering a supportive and collaborative work environment. You will have the opportunity to showcase your problem-solving skills and excellent communication abilities while helping our merchants and sales reps with their technical needs. As a Technical Support team member at Bryte, you will be an integral part of our team, providing exceptional support to clients and earning a competitive salary of $52,000 per year. Join us in delivering outstanding customer service and being part of a dynamic company where your skills and expertise will be valued and nurtured. Responsibilities: • Troubleshoot technical issues reported by merchants and sales reps and provide timely solutions. • Assist merchants and sales reps with setting up new software and hardware products. • Document all technical support interactions accurately for future reference. • Collaborate with the team to identify recurring technical issues and propose solutions. • Conduct regular training sessions to stay on top of emerging technology. Qualifications: • 2+ years of technical support experience, preferably in merchant services. • Bilingual is preferred (Spanish). • Proficiency in troubleshooting software and hardware issues. • Excellent verbal and written communication skills. • Strong problem-solving abilities. Compensation: $21

• Troubleshoot technical issues reported by merchants and sales reps and provide timely solutions. • Assist merchants and sales reps with setting up new software and hardware products. • Document all technical support interactions accurately for future reference. • Collaborate with the team to identify recurring technical issues and propose solutions. • Conduct regular training sessions to stay on top of emerging technology.