Job Description

Job Description

Job Title: Executive Support Technician
Duration: 6+ Months Contract
Location: El Segundo, CA 90245

Job Overview:

• We are seeking a highly skilled Diamond/Executive Support Technician to provide white-glove technical support to our most senior executives and their administrative staff.
• This role requires quick thinking, rapid response, and strong communication skills to diagnose and resolve issues efficiently while maintaining composure under pressure.

Key Responsibilities:

• Provide high-touch, rapid-response IT support to VIP Diamond users and their administrative teams.
• Experience providing VIP or executive-level IT support in a corporate environment.
• Quickly diagnose and resolve technical issues, including implementing temporary workarounds when necessary.
• Maintain composure under pressure and ensure a calm environment when resolving high-priority issues.
• Communicate technical solutions clearly and effectively to both technical and non-technical users.
• Proactively identify and resolve potential IT challenges before they escalate.
• Collaborate with other IT teams and vendors to ensure seamless support and issue resolution.
• Provide on-site, dedicated support to executive offices as part of a white-glove service approach.
• Be available during off hours to respond to urgent executive support needs.
• Particpate in conversations around improvements in executive support strategies, ensuring efficiency, and enhancing overall user experience.

Required Skills & Qualifications:

• Strong problem-solving skills with the ability to think quickly and creatively in high-pressure situations.
• Excellent communication skills, both written and verbal, to interact with executive leadership and support teams.

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.

Why K-Tek
K-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".

Vision / Mission
At K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.

K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.

Company Description

K-Tek Resourcing is a consulting organization with offices in Houston TX and St. Paul, MN. It is supported by 2 global delivery centers, located in India. With its global employee strength of over 250, K-Tek has been supporting its clients for over 9 years.\r\n\r\nWhy K-Tek\r\nK-Tek has a tenet of excelling at delivering resources and solutions based on its experience, integrity, distinction in delivery, reduced turn-around time and the consistency at being the "First Time Right".\r\n\r\nVision / Mission\r\nAt K-Tek we believe in understanding the specific needs of the customer and tailor-creating innovative solutions to meet these needs. We invest in our employees and customers. We build a relation of trust with our customers through empathy, solutions and being the first time right.\r\n\r\n K-Tek Resourcing LLC is one of the leaders in Resourcing industry with a portfolio of over 300+ consultants working at different client’s sites. Our commitment to compliance, excellent client servicing and superior quality has positioned us for sustained success.